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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39019 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 39,017 reviews
  • Rated 5 out of 5 stars

    CoCo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I love the cimouter for what i need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the updated features and the discounted price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process to download software was quick and easy, allowing me to get to work in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent opportunity if you don’t have Microsoft item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for my work and like how easy this is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office 365!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Office 365 on the same day that I bought my Dell laptop! I installed all the Office on my laptop and I didn't have any problem to do it! In each step you need to do, the Office will help you and I did by myself! I'm so glad that I did because I didn't need to spend $40.00 to pay someone to do this service for me! I love Microsoft and this Office 365 is very good!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joyce,

      We're so glad to hear you had such a great experience getting Office installed. If you need any help getting started we have a great tips and ticks page here: https://aka.ms/AA4r1mp.

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless addition to our laptop and works great for our small business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good laptop antivrus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An effective antivirus for my samsung laptop. It was easy to install and it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a suite of office products and this served our needs and the price was acceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something inexpensive with all the bells and whistle. Surface Pro 7 fits the bill with the purchase of Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap Top Works Well and is very suitable for my needs and uses! Customer Service is always superior at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying the monthly fee and this saved me a lot of $!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to switch license from old computer to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to return my brand new computer and I was nervous that the single license I purchased would be linked with my old computer. Fortunately, you can just log in to your microsoft account (easy to create one with email address if you don't have one already) and just change the computer that the license is linked with. The actual software seems clean and crisp in design. No shortcomings that I've found so far. It's unlikely that I'll pay for the yearly subscription for updates but the sales person told me that I will still be able to use the software in it's current state without paying for a subscription. Hopefully that turns out to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and a much better program than previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to work with good tools for creating documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you need word and excel it comes with other perks as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a little difficult due to installing on an Apple Air laptop and it had a fe glitches that technical support helped me to get past. Over all it is working like Microsoft works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best programs to use in my computer for school projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to get acquainted with it as the setup looks a little different from the prior version. But I like the updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love on my computer, easy to use and lot of options

    I would recommend this to a friend