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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 38,542 reviews
  • Rated 4 out of 5 stars

    Good add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item offers multiple programs to use that is essential in this day in age. It was easy to download and start using as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, microsoft word can be used on multiple devices and I appreciate the simple and easy instructions to follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service that i recieved today was second to none. The gentleman that assisted me was very helpful, knowledgeable, professional, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to get acquainted with it as the setup looks a little different from the prior version. But I like the updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 works perfectly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OS to work on my Mac Pro. All products were included and exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program was installed before we left the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    n/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its original and easy to be driving for my android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update Apple Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very informative on the software and upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed on my Asus Lap Top PC. I am retired from work force now. I used the Microsoft at work i in the past. But now, i only use it very minimally. I use my PC just to search, to study simple things, and connect with friends. I do not do logistics or statistical analysis, or research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to open up from any where you may be in location as long as you have wifi. I use it for college soooo I have fell in love

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Personal. Having access to your files on any device you log into is one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    HP all in one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set-up. I wish it came with more memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would be happier with a one time purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Microsoft Personal works as well as our old Microsoft. The only objection I have is that it is a yearly subscription now--they no longer offer a one-time purchase so I'll have to pay to renew this every year. So I'm not happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes you can have Office on your tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a little confusion with BestBuy over whether you could use Office on the Android tablets. They said no. However, it's up and running on mine without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 definitely need this for my new computer. Makes it more effective for me to save work directly to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and just what I needed! Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs as expected. So far I had not had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was loaded on new computer and it seems to be working fine at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up and use. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product most of my life. It's a great product. Very easy to work with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to use. Helping a lot in class.

    I would recommend this to a friend