Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38696 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 38,695 reviews
  • Rated 5 out of 5 stars

    Good software package!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting a long time to use Microsoft 365, and the wait has been worth it. It is very user-friendly and much more efficient than older versions of Office. My only disappointment was that you had to purchase it online and I will have to renew it every year. On the plus side, it does include Publisher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop with microsoft 360 software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the product, it was easy to understand and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded and used the 365 on more than one computer and it works great having all the programs that I can use on multiple computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fran,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    HP all in one.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set-up. I wish it came with more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with my laptop purchase from Best Buy. Works seamlessly with my ipad and the Lenovo tablet. No complaints what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The hidden numbers tore off.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rub off paper covering over the hidden 25 digit number was not completely legible.I could only read about 15 of the numbers. I was advised that it was a Microsoft problem and to take it up with them. I didn't see it that way. Best Buy sold me the software program and therefore was liable. If I bought a computer monitor and took it home and it didn't work "out of the box," it would have been a Best Buy problem. Why wouldn't that also be true here ? It took the store manager (Chey Anne) to get involved and solve my problem. I made several trips to the store before I was able to walk away satisfied. She made it happen !!! This rub off "stuff" is just no darn good..............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it does everything I need it to do and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this so much that I upgraded to the Family Plan to share with my family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refurbished computer from Best Buy. I am very happy with it. Phillip in the Geek Squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it and you will see the efficiency of using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass up on this. Easy as 1, 2 ,3.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome discount when bought with my Lenovo yoga laptop. Install was easy as 1,2,3. It was sent to my email and installed with in minutes. Gives step by step directions, so literally you can not mess up. It's totally easy, even if you have no technology experience. Just play the helpful videos and voila.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Office 365 when I bought Dell - Inspiron 23.8" Touch-Screen All-In-One. Sales person offered to me super discount for 1 year Office! Thank you for good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital program was really easy to install and the Best Buy rep who sold it to us was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its office. Wish it came with a disc but thats the days we are living in now. Easy to install and ran without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning Microsoft user.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reacquainting myself with Word and it is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Nothing to complain about. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really have not used it very much ,seem to be a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my mac computer. Install was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to switch license from old computer to new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to return my brand new computer and I was nervous that the single license I purchased would be linked with my old computer. Fortunately, you can just log in to your microsoft account (easy to create one with email address if you don't have one already) and just change the computer that the license is linked with. The actual software seems clean and crisp in design. No shortcomings that I've found so far. It's unlikely that I'll pay for the yearly subscription for updates but the sales person told me that I will still be able to use the software in it's current state without paying for a subscription. Hopefully that turns out to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t try using anything else

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office, you need it! There are alternatives, but nothing comes close with the ease and functionality.

    I would recommend this to a friend