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Customer reviews

Rating 4.5 out of 5 stars with 38220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,219 reviews
  • Rated 4 out of 5 stars

    Under performed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always give you five stars, but this time I have not had my issues resolved and had to go to an independent agent. Disappointing as the Geek was to the house and fixed certain ones, but now on vacation, I am looking for someone again. It took me lots of calls as booking on line was not possible for me but ended up talking to India where an lovely lady booked my helper for days out. It seemed awfully complicated for a small thing. The IT man I hired later accessed in and helped me in seconds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its office. Wish it came with a disc but thats the days we are living in now. Easy to install and ran without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best version!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard 2013 version. Gives you the ability to have true mobility with the ability to store documents to your 365 account. I can look at all my docs on any of my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to open up from any where you may be in location as long as you have wifi. I use it for college soooo I have fell in love

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Personal. Having access to your files on any device you log into is one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365 is a great program to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using Office 365 and there are always more features to learn than I can possibly use. Previously I purchased a used computer with OpenOffice 4.1.1. I really missed having Office 365 and it's features. Now my new laptop has it. I enjoy being able to make spread sheets and the other features as well as using formatted pages. I do wish Office 365 was for the life of the computer and did not have to be renewed annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miscrosoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usefull for office work!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work assist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my laptop. Works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easey to install and use. I like the fact you can download docs as well as have them stored in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Transition from the expired product to the new product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USE WORD FREQUENTLY MAY LEARN EXCEL AS IT WOULD BE USEFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do whatever you need about microsoft is so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Microsoft 365 installed on laptop. Working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I can use it at work and home I trust in it 100%. Easy to use and have self-guided for beginners.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Awesome to hear that you've had a great experience using 365! We're glad that it's meeting your needs at work and at home.

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    Great if you need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great if you need it. If your work provides this, you most likely won’t need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Best Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is always very satisfied with all products purchased at Best Buy. We purchase personal and business related items and always have received top notch service. Highly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft and would recommend to everyone. Helpful at home and at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get’s my projects done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love The Product. It gets my projects done and I didn’t have any problems loading the platform on my device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy you love it! Your new Microsoft 365 Personal subscription has been designed to be a useful addition to any workspace, and we're thrilled you've found the included toolset helpful and beneficial. Thank you for taking a minute to share your experience with us. We appreciate your insight, and are glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble finding the product code on my receipt but once I did I was able to load and use Microsoft 365. Thank you

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft, I like the programs contained in this package. I do feel the renewal price is high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to get acquainted with it as the setup looks a little different from the prior version. But I like the updated version.

    I would recommend this to a friend