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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 38,218 reviews
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was a great program that I’m familiar with using and would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft programs 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finding it helpful and easy to learn. It’s nice to have these programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good great and the remaining and all the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not realizing getting this particular merchandise is really helping me with knowing more about my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 365 is worth having it. I also used my Best Buy Rewards toward it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, computer and the products that I purchased are working out great. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though i have a mac, office is a must have. You dont find too many people that can or will accept Apple's office suite, so having Office is a must. Also, great to get access on my tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal easy loading No problems or glitches installing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not an improvement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor extension of Office. IT is expensive and does not work easily for those used to Office. I paid once for Office 13 and had a good working program for 10 years. Now I will pay more than $600 for 10 years. Getting to programs like Outlook is tedious and not apparently intended to be easy. I have years worth of email in Outlook and do not see an easy way to move it to whatever "improved" mail version Microsoft 365 uses by preference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and implement. This was a great buy. Thanks Bestbuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    why so differcult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble loading it via email. will not set up the account. should not be that differcult

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    365 not my Gig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning to use this product but I am not happy with it. I want the old stand alone Microsoft Office. I do not need all the internet interaction, the cloud, and one note. Please make the stand alone products available for those of us who do not need all the extras in 365! I think it is fine for those use all the extras but I don't recommend it for someone like me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The new office is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft office allows me to do so much. I love how I can make things and say I did that. There are also many templates that make things so much easier to get started and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for all my writing and poswer point needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Good for homework and working sessions. The price is very good and the computer has a great functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft's new baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as part of bundle with new laptop. I have not installed it at all as the subscription is only for 1 year. Microsoft should give the lifetime subscription otherwise it is of no use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good deal on software. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Endlessly Useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you’ll need! The office software we all know and love available to you via this package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless update. Worked as I expected. I would recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded and used the 365 on more than one computer and it works great having all the programs that I can use on multiple computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fran,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft