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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38539 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 38,538 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice! We got it with the discount on membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much money for the amount of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like the fact that Microsoft 360 Personal is a subscription. I don not use it enough to justify almost $100 a year. I will be canceling it next year and using the free version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home creativity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using/ creating for home use. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for new computer owners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came with my new computer and it was a great addition. I have all the necessities needed to complete my computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not a fan of Microsoft (the software), this computer runs great...best that I have had. It is sleek, narrow with a good look to the screen. Best part is that it was a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this better than I thought. I had older versions and this is very helpful in my work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much yet so just giving 4 stars. I’m sure once I use it I can rate it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was added to a multiple purchase with a gaming computer. All products worked great for what we needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Windows...Apple, not so much.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for a windows based PC/LAPTOP, I was informed by apple that this is basically built into the OS on the Mac Book when I went into the Genius Bar. Certainly no need to buy with an apple product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, and I got it at a great price. I later bought two more for the office staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What are you eating for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for easy use, amazing product go get yours immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this family of software and the ease of use. It works well on any platform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it's supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I was never supportive of the fact that Microsoft now made Office a subscription; the product does what it's supposed to do. (Yes, I am aware I can purchase the software forever.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal on this and it has just about everything you could want for home management and day to day household operations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at first leary of MS 365 but it was easy to install and works just like the standard desktop installation. No issues so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Denny,

      We appreciate your review. We're glad to hear that you gave Microsoft 365 Personal a try and are enjoying it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tool to have. I use it everyday and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for a new laptop that I bought at Best Buy. Was easy to buy, easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like a thought it would, easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need all the apps this is a go to. You can set it up easy with a few clicks and get started!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Office 365 when I bought Dell - Inspiron 23.8" Touch-Screen All-In-One. Sales person offered to me super discount for 1 year Office! Thank you for good deal!

    I would recommend this to a friend