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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38539 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 38,538 reviews
  • Rated 5 out of 5 stars

    Very good customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Office 365 when I bought Dell - Inspiron 23.8" Touch-Screen All-In-One. Sales person offered to me super discount for 1 year Office! Thank you for good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with my laptop purchase from Best Buy. Works seamlessly with my ipad and the Lenovo tablet. No complaints what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So easy to setup and use! Great size, good touch on the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The hidden numbers tore off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rub off paper covering over the hidden 25 digit number was not completely legible.I could only read about 15 of the numbers. I was advised that it was a Microsoft problem and to take it up with them. I didn't see it that way. Best Buy sold me the software program and therefore was liable. If I bought a computer monitor and took it home and it didn't work "out of the box," it would have been a Best Buy problem. Why wouldn't that also be true here ? It took the store manager (Chey Anne) to get involved and solve my problem. I made several trips to the store before I was able to walk away satisfied. She made it happen !!! This rub off "stuff" is just no darn good..............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in the package seems to work GREAT!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do without this product. Use it for everything everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this often for business and pleasure. I learn a new feature the more I explore it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microsoft office product for single user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this product license is for 1 person, it works across multiple devices. 1TB cloud storage is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def a MUST HAVE!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is def a must have! It comes in handy when working on multiple platforms from work to personal use in the Windows platform.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is a must have for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    365 software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is working well.Easy to install with few clicks only.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office sooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a college student. I don't really have the choice of not having some sort of access to Word, PowerPoint, and Excel. At least now I can use it on different devices too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to switch license from old computer to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to return my brand new computer and I was nervous that the single license I purchased would be linked with my old computer. Fortunately, you can just log in to your microsoft account (easy to create one with email address if you don't have one already) and just change the computer that the license is linked with. The actual software seems clean and crisp in design. No shortcomings that I've found so far. It's unlikely that I'll pay for the yearly subscription for updates but the sales person told me that I will still be able to use the software in it's current state without paying for a subscription. Hopefully that turns out to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now a laptop loyalist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Great sized screen, keyboard comfortable, touchscreen so convenient, so much faster than my old desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this program because it has a lot of good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't pass up this deal! Personal Office was provided and installed at a discounted price with the purchase of my new laptop & came with a 1 years subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal Makes it Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has really done a good job increasing the ease of use with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Endlessly Useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you’ll need! The office software we all know and love available to you via this package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot do anything with Microsoft office. Being able to download it and use it on the go has been a huge plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A competitive price for needed software. Something you have to have to keep things flowing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install for access to Microsoft programs.

    I would recommend this to a friend