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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38526 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 38,525 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and I have gotten so many projects done with Microsoft apps. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relieved I finally upgraded to Microsoft 365. Remains familiar, easy to navigate with lots of new amazing features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is a God-Send!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is literally a God-Send! Not only for personal work and uses, but the user friendly communication features in a work setting, has made many lives easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as an office suite goes this is the overall standard and consistently performs well. Don't like having to figure out where everything is every time a new release comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updating Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying Microsoft 365. There is always a learning curve, though. I purchased with a new laptop, and it seemed to come already installed -- even though I kept receiving emails to install it. So I'm not sure I needed to purchase it?? Customer service couldn't help me find the answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't lose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love to use the MS Office suite but can't afford to buy the programs, this is the option for you. Full licensed software updated regularly on downloaded onto your PC. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! So many helpful programs for a fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely necessary for everything that I do; especially special projects. Next time I'll get one for multiple computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Personal. We just wanted to chime in and let you know you can install it on multiple devices. For each device after the first you just log into your Microsoft Account, on the new device, and navigate to your subscriptions and then start the download from there.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Downloaded and installed quickly and easily!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. Purchased digital download version and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for school so to get the subscription this way I think its best than buying the program. You don't have to pay full price for the product and only renew as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for ANYONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a great program for students, professionals and anyone who needs a program that is easy to use for various everyday life duties. Microsoft Office is one of my BFF's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft, the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is all year around. One yearly payment. Really easy and affordable. Using it upto 5 devices and at the same time if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal and every day use. Kids also do school work with it. It was a + to my computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More savings purchasing from Best Buy and fully functional!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install and use! Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is easy to install and use. My complaint with this program is that it expires in one year, and you have to pay every year to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft Personal software package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a wonderful product! Easy to use. I have always preferred Word and Excel to any other software...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchase price. Functions as expected! Wish the subscription would be for longer period of time !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to hear your new Microsoft 365 Personal subscription was a good investment for you and your workspace! We're proud of the package we've put together in your new suite, and are thrilled you've found it suits your needs. Thank you for sharing your feedback with us, we appreciate it. We're glad you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    An essential service for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the package in order to do work for my employment and well as outside of work, such as personal business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my son's laptop did not come with Microsoft Office, and he needed it for schoolwork. Seems to work fine to date. It meets his needs for his school assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I always haBe the latest and greatest versions of office and how it sun is between my PC computer, iPad Pro and iPhone.

    I would recommend this to a friend