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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38526 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 38,525 reviews
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my son's laptop did not come with Microsoft Office, and he needed it for schoolwork. Seems to work fine to date. It meets his needs for his school assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I always haBe the latest and greatest versions of office and how it sun is between my PC computer, iPad Pro and iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning to navigate Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use but a little getting use to coming from Windows 7. Learning something new every time I log in. Adjustment not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office work for power point and excell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with Microsoft office 365. Is super simple and the tools you get with it are extremely easy. Would recommend for anyone to use Microsoft office

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very happy with the Microsoft product provided

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with Best Buy, there are no non-subscription Microsoft(compatible) products are available that are available from other suppliers. I also strongly prefer the good old CD available so I am not dependent on the internet for anything I want to do like waiting to load certain portions of the product until later when I need them. Also, I don't want everything I purchase to put on my computer to require either Microsoft or Google account information/login. This is certainly not the good old plug and play content that you used to be able to get for your computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Apple products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like regular Microsoft Office. Easy to use on my MacBook Air! Worth the money! I’m very satisfied with Microsoft 365!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, easy to install and I can do anytihn I need using the Microsoft 365 Personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and package deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and set up for all applications - set to auto renew and never worry about losing access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Happy with purchase. Best Buy helpful with purchase and installation of programs on new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use this computer without this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is such a standard tool that it is almost a must have for anyone. Sharing documents, creating spreadsheets whatever it is its a must have. I use it daily and have no complains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like their offerings and have used it in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A subscription based model that offers value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Office, don't hesitate to buy the annual subscription, especially with the regular discounts MS offers. Though many are squeamish about paying for something you don't own, the regular updates, added features, and extra bonuses (OneDrive, Skype, etc) are worth it. And if you haven't tried Office for a while? Don't hesitate to check it out. Way better than any other Office suite.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Thanks so much for the positive review! We totally agree the updates, added features, and added goodies are worth it!

      For reference, Microsoft has an awesome Training & Support Center dedicated to helping you get the most of your Microsoft products with articles, videos, and more: https://support.office.com/

      Thanks for your loyalty and support!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Goodish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 has been perfect for me since I returned back to college for a higher degree. Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. I was up & running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Transition from the expired product to the new product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer something I can just buy and install rather than something that is going to have to have to be paid and renewed every year. Now I had concerns that I will lose data. But, it covers Word, Excel and Power Point which I need to perform work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and implement. This was a great buy. Thanks Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great program to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to be sure your programs are the most up to date. The cost is reasonable & it's easy to download & use.

    I would recommend this to a friend