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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38522 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 38,521 reviews
  • Rated 5 out of 5 stars

    Exceptional organizational tools

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and to save documents. Help is readily available if you have questions or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came free with the desktop I purchased for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for a Mac Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Which they would offer it for free especially with the cost of a Mac book already being high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I needed this to use Word, Excell, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for school and I for the price it’s worth it. The personal is perfect if you have a personal laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to type my book in microsoft word, ended up using to help keep my grandmother's business email up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who doesn't like free?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office, included with the purchase of the laptop...I mean...it was free...so there's nothing wrong with that. Not really software my wife "needs" but again..it was free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for personal use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need for personal use, almost everything you would find in business version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pfft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription based office 365 is stupid. I miss the good old days of just downloading and keeping it forever....oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The essentials are all here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a whole year. You'll gain access to all of Microsoft's easy to use programs like word, PowerPoint, excel, and etc. with up to date updates as they are released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The office we love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to download. Up to date version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get iPhone charger quickly and easily using on-line order process and drive-up delivery by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to the computer world. Still trying to figure it all out but my initial setup was easy. The price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have the platform (Microsoft Office) as well as the Apple products to work on. Microsoft and Apple are finally playing nicely with each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be used on just about any tech that you have and has a smart system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed program

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok was excited about this program which help me to compose documents and keep them in a file as needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you've found the solution you were looking for in your new Microsoft 365 Personal subscription! With features and functionality like this, there's simply no better or easier way to optimize your workspace. We're thrilled you've found it to suit your needs! Thank you for taking a few minutes to share your experience. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic required software for new laptop. Good price. Easy local purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for years. The version on my old computer, I bought 12 years ago and it has served me well. Now I have to pay an annual subscription to keep using it. I HATE THAT. I am now retired and don't need the latest and greatest to fill my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used Microsoft 365 before so we are learning how to use it and get all that it offers from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PCBJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, Microsoft 365 has been very easy to use, and I love the spreadsheets.

    I would recommend this to a friend