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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 38,514 reviews
  • Rated 5 out of 5 stars

    Easy to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to download on your phone and computer. Instead of a disc, you use a code. And it’s easy as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've only owned the computer and Microsoft 365 for a few weeks now. I haven't gotten to do a ton of things on it. But I was very much amazed the new things that have been added to Microsoft 365 from when I last used it. I've started a small project on there and have made and printed out a few Birthday cards. I will update later on as I get more information into using Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan on renewing when appropriate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to deal with hacks on both a phone and laptop, I was really wanting good security. Have not used Norton for years, but I did an online search and the recomendation of my Best Buy associate. Set up went well and it is performing as I wanted. I plan on renewing when appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all your office needs. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my own subscription. It was easy to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and I have enjoyed what little I have had a chance to work with the programs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very excited for you to get more time with Microsoft 365! When you do get a free moment, head over to our help page to assist you: https://support.microsoft.com/en-us/microsoft-365 Microsoft

  • Rated 5 out of 5 stars

    Great as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything going on in this world, it was quick and easy to purchase on line and set up on my computer within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had some trouble downloading it the Microsoft website walked me through it. I am very happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 does everything I need and more!! Very happy with the addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Great Purchase. Great Experience...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to put on grandson Christmas computer. Not easy to install, confused with using my email and info, should have put his info maybe would have been easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Months free,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and includes all the features I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy to use for personal and business related projects. I love this product and its easy designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to work with. My granddaughter will find it very useful for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as expected, no issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something needed, vs. an optional purchase. I think it works well and rarely any hiccups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatly needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is needed to be in sync with the rest of the world. The Only problem I have is not being able to convert it over to allow more than one device to use it. I purchased one Laptop and One user software. Then 10 minutes later, I purchased another Laptop and One user software. Yes, one week later I purchased another laptop. Could not get In contact With anyone to answer this question of being able to convert them over to allow more the one device sensed I have already purchased two software

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Microsoft 365 Personal allows you to install it on all your devices. Simply log into your Microsoft Account, that has the Microsoft 365 subscription, on the new device. Then go to subscriptions and you should see the option to install Microsoft 365 on the new device.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this for my home office and I am so glad o got it, it has made work, so much easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a solution for you! Your new Microsoft 365 Personal subscription has been designed to include all of the tools our users need and utilize most, and we're thrilled to be a beneficial addition to your modern workspace. We're glad it was a good investment for you! Thank you for sharing your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to rent vs buy but the price was affordable and the added cloud storage made the decision easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is where it's at!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to make the same programs while expanding them to make an easier yet more suitable program to utilize on today's computers in today's world! Good stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very ways set up!! Would definitely recommend this product.

    I would recommend this to a friend