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Customer reviews

Rating 4.5 out of 5 stars with 38514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 38,513 reviews
  • Rated 4 out of 5 stars

    Like the cloud feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I had problems with "Publisher." Microsoft did an excellent job working with me to correct the problem. Like all the features that come with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software loaded seamlessly on pc and Mac easily. Subscription easier to keep up with than data updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning to effectively use Office 365. I like the fact that I can use it on my other devices. But, I am neophyte when it comes to its use and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! I hadn't installed software for awhile but it was very easy and simple to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously Microsoft Office is a necessity. I couldn't work without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend it to a lot of people that buy a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RichardG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay if you need Word, xcel etc. My computer already had the Office program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    access to Microsoft Office on multiple devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    subscription service that includes premium Office apps, 1 TB of OneDrive cloud storage, and advanced security features. It's ideal for individuals who need access to Microsoft Office on multiple devices and want to stay productive and organized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will continue to update every year when time!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the surface pro would come with this package but it was affordable and very easy to install. It's easy to use and it gives you different templates to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it really helps out a lot with any types of projects or plans or papers I need done

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy you love it! No matter the project at hand, your new Microsoft 365 Personal subscription has been designed to include all of the features and functionality you need most to be successful. We're thrilled to be a solution for you and your modern workspace! Thank you for sharing your experience. We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Student computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Good service. Screen speed is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used MS Office in a few years and it has changed! I added it on to my new computer so I have just in case, but I don't use it often. Works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy download and install No problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No problems and the support is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Microsoft product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another wonderful product by Microsoft. No problems so far. A easy and understandable software system to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. This is my favorite iMac and I am loving the process of learning my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get Microsoft 365. It's that good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not meant for Professional Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was represented to me by the salesperson as a "full-fledged" version of Microsoft Office. I described my prior use of Office Professional and that I needed to be able to continue using the components of Office in the same way. The assurance that Office 365 is always updated to the most current version and the small subscription price as compared to the cost of Office Professional were definite enticements to purchase it. However; once I tried to use it, I was very disappointed. Outlook is NOT the same at all as with Office Professional. It won't allow me to add my current email addresses - it only allowed me to set up an @outlook.com address. This does NOT meet my needs at all. I need to be able to access all of my email accounts in one place, just like I am used to doing with Office Professional. I am disappointed in Word also. It does NOT have the same functions as Office Professional. It automatically saves documents on One Drive, but doesn't allow me to name or save my documents where I desire them. For someone who rarely has need for creating documents, auto-saving as Document 1, 2, 3, etc., along with the date created may be adequate. For me, it is not. I'm a writer - and as such, I need to be able to have control of when, how and where my documents are saved. I have not yet attempted to use the other components of Office 365, but I assume I will run into the same limitations with them. This may be a wonderful product for beginners or for students; however, it does not meet my needs at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This product Excels

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always gotta get the 365. It can do things you never thought possible. Budgeting, everything.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      There are so many features in 365 - we're glad that you're having a great experience exploring them!

      Tom
      Microsoft Office Team Microsoft