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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 38,452 reviews
  • Rated 5 out of 5 stars

    Great for schoolwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is so easy to use and has been very useful for my son when completing his homework

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has been so easy to use and so helpful for your son in completing his homework.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Can't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second computer already as the first completely died after 3 days (verified by the geek squad). I'm hoping that it was a fluke as I actually quite like the laptop, but I'm wary of recommending it given the initial experience. Returning it was quite a hassle and I didn't get a full refund which I'm still bitter about.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365 personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You never have to purchase anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martha’s Personal Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my documents and downloads when writing paperwork.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is very good to use for my college, I really used a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from Office 2010 as support ended and some issues were cropping up. Works fine with differences, of course. Haven't used extensively as yet so unsure of all the changes. While I'm sure some may prove to be beneficial, the display changes strike me as being more of a step backwards as display can be harder to read and potentially takes more steps to get to the same place in other cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT price for the 1 year subscription !!! A necessity, not a luxury..!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you think your new Microsoft 365 Personal subscription is a must-have for your modern workspace! No matter the task at hand, your new toolset includes all of the features and functions you need to get the job done right. We're glad you've been pleased with your purchase! Thank you for sharing your experience with the community. We appreciate it.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish there was an updated version instead of 2016 office 355, otherwise perfect for every day use as a student and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for windows BUT beware when alert message appears in any of the applications (especially email) to click for update/upgrade! I did, w/resulting download disappearing all mails, account set-up, even icon pinned to status bar of Win10 desktop. After some rabid moments, MS Support India was surprisingly coherent, helpful, and forgiving of my late Saturday night fury. After remote access, mail & account were re-set & I left them w/many thanks. Suggestion: before clicking, contact MS Support to clarify what, if anything, you need to be braced for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Microsoft 365 Personal very glad I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for my grandson for in house learning and obviously ms would needed for homework

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are helping your grandson with his learning.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use with everything you need in the bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always liked Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just my personal choice of using Office to organize my small business: organizing emails, sending invoices, keeping track of all my tasks, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office today

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a must in todays world. Love the ease if use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful if u wa t to use it anywhere and save on item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office at an affordable price. The download and installation were quick and easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience! We're happy to hear you had a quick and easy installation. We hope you are enjoying the features in Microsoft 365 Personal.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Personal 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program appears to speed up the time it takes for the computer to fully activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to renew my subscription. Has satisfied my needs for documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the new software and plan to take a class to make sure I take full advantage. I do like what I am finding while using the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was free with my laptop purchase which is what made me pick Best Buy over Costco. Easy to install.

    I would recommend this to a friend