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Customer reviews

Rating 4.5 out of 5 stars with 38152 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 38,169 reviews
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was both friendly and technically very competent. The transfer of memory from my old broken computer to the new one was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working From Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home. Purchased in computer and all programs are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for windows BUT beware when alert message appears in any of the applications (especially email) to click for update/upgrade! I did, w/resulting download disappearing all mails, account set-up, even icon pinned to status bar of Win10 desktop. After some rabid moments, MS Support India was surprisingly coherent, helpful, and forgiving of my late Saturday night fury. After remote access, mail & account were re-set & I left them w/many thanks. Suggestion: before clicking, contact MS Support to clarify what, if anything, you need to be braced for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while being a best buy member and it was a lot cheaper than the original price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We downloaded the office to new computer. It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dpwnloaded office 365 on the newest computer. We are having no problems with this download. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software changes after years not using product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it didn't get a five star is that I have been out of the office work space for a number of years and I am having little difficulties learning what has changed in this software product. So far I am able to use it and hopefully will get more use out of it in the future as I figure what has changed and how to use those changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the recommendation of this product with my recent purchase of my Mac laptop! I have Microsoft 365 on my computer at home and I highly recommend this for anyone that owns a PC/laptop and or tablet. The Microsoft products and customer services is impeccable! Thanks again Best Buy for helping with the completion of my new purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great way to keep up to date office applications. Great customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Stacey,

      Thanks for taking the time to share your thoughts! We're happy to hear you're finding Microsoft 365 Personal to be user friendly. We hope it continues to meet your productivity needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very helpful. Really easy to use. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products to cover our basics needsfoe word, excell ans power point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have product. And I recommend for sure. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal suite of applications has performed very well. The Outlook application, in particular, has been a pleasant surprise. It loads my emails very quickly and it has some nice organization tools. I also am pleased with the features of the Excel and Word applications. I like the familiarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to use and install on the laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always liked Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just my personal choice of using Office to organize my small business: organizing emails, sending invoices, keeping track of all my tasks, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Software is a must have for your computing needs. It's good having it all bundled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase. Downloading was very easy and directions very clear and concise.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chuck,

      We appreciate your review. We're glad to hear that you had an easy time downloading Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the new software and plan to take a class to make sure I take full advantage. I do like what I am finding while using the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't Get Along Without It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these MS products every day. Didn't have any problems going from W7 to W10, very intuitive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mitch5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a one year subscription to expensive. Lower the price or make it non subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! However was told this was for up to 4 devices. I’m thinking this is is just for one.

    I would recommend this to a friend