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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 38,452 reviews
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used office before, there will be no surprises here. I'm not wild about the subscription model but in a bundle like this, it is acceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for office productivity software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the Microsoft annual subscription Office 365 keeps me up to date with the latest versions without paying for upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I continue to love MS Office Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office for several years and it just continues to get better and better with time. I truly don't like using anything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not my personal preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month later, and still nowhere. I received this program free, as a discount for my computer purchase, and had the opportunity to become familiar with Microsoft Office 365 - Personal, the subscription service, and the alternate Microsoft account system. Its a great improvement overall, because it increases system security and confidence; but publicly could be a hamperment to learn how to use it. My best suggestion is to go to the Microsoft Office 365 site, and read the FAQ page, on the product. This answers a lot of questions, which one loses time over, going the experiential route of just run and install. The program may not be what you want, or, you may prefer just to buy the full disk version. By the way, the full disk version is still available from Microsoft, so don't be fooled by subscription-only offers. The license also lacks continuity, because 1) prohibits revenue/business - generating uses/operations, and 2) the full license disallows alumnus of higher educational institutions, from being licensed, or using this program), of MS Office 365, by inclusion of the separate license, called MS Office 365 - University, within the license terms. The distinction is not that clear, and generalizations can be drawn therefrom. Yet, what will you find there - a fully working, functional version of the MS Office program, including Access database; along with online publishing utilities, and facilities. While I uninstalled this from my computer, it made me think - who or what is publishing online, and with what type of authority or knowledge-based advice are they giving ? This cheap, subscription program is an overdue idea, from the software business, which could be valuable for small, vocational projects, since revenue is not permitted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loaded well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As required the MS software for use, found purchase of MS365 simple and efficient way to order it, rather than go to MS Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products to cover our basics needsfoe word, excell ans power point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have product. And I recommend for sure. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is now complete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use at home. No need to work from office when you can have office at home.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Phil,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to use with my MacBook Air!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with the ease of using this on my MacBook Air. One of the things that always made me hesitate to buy an Apple computer was not having Microsoft Office. Now that I can use it on Apple, I am a happy new Apple MacBook Air user who can work seamlessly b/w office and home!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you have been able to easily use Office 365 Personal with your MacBook Air.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and very good features! Very convenient to have all the available programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a completely satisfied customer of Microsoft 365 and have been for over 20 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewable 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spot on for this renewable subscription from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft. So it's a well known good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft office that I availed from my laptop purchase. Activating it was easy with the help of the geek. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected at a fraction of the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy the complete, several hundred dollar Microsoft Office Suite software package ever again. Not only does this version contain EVERYTHING that the former offers, but it also has updates which is included and for a small, nominal annual fee, I can continue to use this software until my computer dies at a fraction of the cost of what the home version costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for around the house works as advertised overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a cost-effective way to stay current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased that Microsoft now makes this service available. This is a much more efficient way to stay current with the latest version(s) of Office than buying the full-blown stand-alone version only to have it replaced in one or two years with new products/versions, I'm very pleased with the release of Windows 10 and expect there to be new versions of Office over the next few years that utilize more of the capability, efficiency, stability, and security of W10. Using Office 365 ensures I'll stay current with the lowest investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was long and nerve-wracking but once finished, the product is performing as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this is perfect and professional and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to use Microsoft 365 Home. It also gives 1TB cloud storage. Would recommend everyone.

    I would recommend this to a friend