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Customer reviews

Rating 4.5 out of 5 stars with 38152 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 38,151 reviews
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and to use. I used it for an interview and the process was flawless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used office before, there will be no surprises here. I'm not wild about the subscription model but in a bundle like this, it is acceptable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product for not only family life but for also students now working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I continue to love MS Office Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office for several years and it just continues to get better and better with time. I truly don't like using anything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not my personal preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month later, and still nowhere. I received this program free, as a discount for my computer purchase, and had the opportunity to become familiar with Microsoft Office 365 - Personal, the subscription service, and the alternate Microsoft account system. Its a great improvement overall, because it increases system security and confidence; but publicly could be a hamperment to learn how to use it. My best suggestion is to go to the Microsoft Office 365 site, and read the FAQ page, on the product. This answers a lot of questions, which one loses time over, going the experiential route of just run and install. The program may not be what you want, or, you may prefer just to buy the full disk version. By the way, the full disk version is still available from Microsoft, so don't be fooled by subscription-only offers. The license also lacks continuity, because 1) prohibits revenue/business - generating uses/operations, and 2) the full license disallows alumnus of higher educational institutions, from being licensed, or using this program), of MS Office 365, by inclusion of the separate license, called MS Office 365 - University, within the license terms. The distinction is not that clear, and generalizations can be drawn therefrom. Yet, what will you find there - a fully working, functional version of the MS Office program, including Access database; along with online publishing utilities, and facilities. While I uninstalled this from my computer, it made me think - who or what is publishing online, and with what type of authority or knowledge-based advice are they giving ? This cheap, subscription program is an overdue idea, from the software business, which could be valuable for small, vocational projects, since revenue is not permitted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office installs very easily and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not totally sold on this one. I kinda wish I would have gotten the one time purchase, rather than the subscription. I just really don’t use it enough to make the hefty price tag worth it. But I decided to give it a try. And if after a year I don’t feel like it was worth it, I will get the one time purchase option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft 365 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a great value for your money for a year subscription with auto renew.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lynn,

      We're glad you are getting so much value out of your Microsoft 365 Personal subscription. We appreciate the time you took to share your review.

      Have a wonderful day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but you have to pay yearly. Overall everything works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365 sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this for my job, but it is frustrating and disappointing that you have to keep paying so you can do your work. Getting really tired of this monthly/yearly thing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college freshman. No complaints here. Software was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product as always. I use excel and word heavily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a cost-effective way to stay current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased that Microsoft now makes this service available. This is a much more efficient way to stay current with the latest version(s) of Office than buying the full-blown stand-alone version only to have it replaced in one or two years with new products/versions, I'm very pleased with the release of Windows 10 and expect there to be new versions of Office over the next few years that utilize more of the capability, efficiency, stability, and security of W10. Using Office 365 ensures I'll stay current with the lowest investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a new computer in a promotional price. Easy to download and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes i recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to buy this is very helpful and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to submit an obituary in word. I had sent it google doc but the paper wouldn’t accept it. At 6:00 am I went online at bestbuy and chatted with a service rep who helped me purchase, install and made sure it worked. They were very patient, kind, knowledgeable and held my hand through the whole process. Very grateful for bestbuy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forgot the Windows

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed when I opened everything up recently and my windows was not with it. I was sick for a couple years and didn't open until much later than I received it. I've never opened keyboard or mouse yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely be used to work,study and create spreadsheets etc for class projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Light Compact Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this compact laptop. I tossed my tablet and larger laptop for this tablet and love it. Coordinating all the data from my desktop was easy-peasy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College work requires Word! This is perhaps the best program you can buy to complete schoolwork in a professional manner!

    I would recommend this to a friend