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Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 38,150 reviews
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to. A lot of features for 1 low yearly subscription fee. Definitely a must for a demanding job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    an easy program to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband knows nothing about office programs but this one he has wrote letters, done business cards, and his own envelopes. Great for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I got for my laptop and would recommend it to my friends and family .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike.

      Thank you for taking the time to recommend Microsoft 365 Personal. We are happy that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to install and good for the price and will work on most all computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and relatively fast turn around time thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was already installed when I picked up my laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a little problem with reinstalling this product. I had to restore my computer and therefore thru Microsoft it acknowledges my account with the 365 Personal but it gives me an error message that I'm currently getting help with the Microsoft company. Waiting to hear from them, can't seem to find my receipt so that I can get my activation code off it. But continually looking for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for letting us know that you're enjoying 365! If you're still having issues today, check out our Support page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was very very very very fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases as a package deal. Thought it would be handy to have if my computer ever died or if I needed 5onopen documents through tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the fence about this product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset that there is a renewal fee every year and that Microsoft is not making any more versions that don't require the renewals like their 2019 version. I have the 2019 version on my iMac and have been experiencing difficulties with it due to the updates.Since I need the office suite I bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was convenient. And I needed it when I thought I didn’t!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. A must have for computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bundle for a great deal with the purchase of my daughter's laptop. Love that she can put it on her iphone as well. Awesome buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and kids have for their computers. The best value for the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a welcomed addition to your family's workspace! Your new Microsoft 365 Personal subscription includes all of our most-loved features and tools, and we're thrilled you and your family have found it to host the functionality you were after. We're glad it was a good investment for you! Thank you for sharing your thoughts. We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this personal Microsoft 365 for my new laptop and had installed by the geek squad specialist I am extremely happier with my results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just dont like the fact you pay for something and have to pay for it again every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy laptops and computers come stripped down these days. Got this for wife’s laptop and because I’m a total tech member they added three months for free. Total tech membership is a great thing. Many benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and works great. proud i got it. received on time and in perfect conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I want. Tech support was helpful in installing it on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returned this one and bought another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is great. the issue I had was that when I bought the first one online, I forgot to apply the 10% off promo code. I called best buy and they could not apply it after the fact. therefore, I ordered another unit getting the 10% off. when the first unit was delivered, I returned it unopened back to best buy. overall, best buy should have simply applied the 10% off on the first unit and saved all of us the hassle.

    I would recommend this to a friend