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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 38,452 reviews
  • Rated 5 out of 5 stars

    returned this one and bought another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is great. the issue I had was that when I bought the first one online, I forgot to apply the 10% off promo code. I called best buy and they could not apply it after the fact. therefore, I ordered another unit getting the 10% off. when the first unit was delivered, I returned it unopened back to best buy. overall, best buy should have simply applied the 10% off on the first unit and saved all of us the hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for one person Good basic essentials/programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This is the fourth time I have purchased Microsoft Word 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for i-pad - minimal use so far but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for the I-pad Air II works well. I have used it and been successful in sending data to my i-mac and to friends. Will keep it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys,I recently purchased this unit and this thing runs on Windows 10 which I know absolutely zero about and am in the process of learning thru data study and actual use. Actual use is easier if you know ANYTHING about the ops of a pc from the old programs. If you didn't well, your outa luck no matter how strong your machine is until you learn it. I really do enjoy having an obviously faster machine and many more options available in almost every area with this machine and programs. As I learn them I can give a MUCH, MUCH better review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Everything is in the combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my future projects and ideas for my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and get started. Easy to use on my MacBook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used a portion of what this software can do and it has been working well. I look forward to playing around with other new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for college and High school

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software especially for schoolwork. You get a lot for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this on my laptop. Installed with no problems. Easy to go in to store, purchase what I needed, go home, install, and get to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best office package available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best office package available. Compatible with everything and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product- Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying 365, it is easy to use and has many time saving features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying the hosted experience! We couldn't be happier you've found your new Microsoft 365 Personal subscription easy to use, and to include all of the features you were looking for. We're thrilled to be a valuable addition to your modern workspace! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop, and just what I wanted / needed to continue working with 365 I know from work. I must admit I bought it concurrently without comparison to other "deals" that might have been available on line, etc., but a very good price and Geek Squad installed it on my behalf without any fuss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this same time as the laptop. It was easy to install and works great. Best Buy is the best place for your electronics....period!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and can auto renew if you want to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's OFFICE! The BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office products are essential to today's business man. With this 365 I'm guaranteed to always be up to date with the latest updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great product for home and office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue to purchase this product for home and office use I love this product and will recommend it to my friends...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have had some glitches - freezing data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this version of Office, I was taken aback that I had to buy a yearly subscription. That being said, when I tried to download it, it would download and the help line sent me to some man in India who tried to sell me upgraded services and then suggested that I hadn't paid for the subscription. The Geek Squad finally got me straightened out, but I'm not sure I'll continue on with Office in the future. I might have to buy a MAC.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having your own account is very useful especially if you’re a teacher.

    I would recommend this to a friend