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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 38,555 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed it online then went through the activation process. All very simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential, Reliable, and Works Across All Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is one of the most useful subscriptions I’ve purchased. It gives me access to the full suite of Office apps—Word, Excel, PowerPoint, and Outlook—which all work seamlessly across my laptop, tablet, and phone. The 1TB of OneDrive cloud storage is a huge bonus, making it easy to back up files and access them anywhere. Installation and activation were simple, and updates roll out automatically so I’m always on the latest version. It’s perfect for both school and personal projects, and the value for a 12-month subscription is hard to beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very helpful....It allows you to do a great number of things with your computer....I have had the previous additions on my computers in the past and was always very pleased....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Microsoft for years, but never signed up for 365 until I bought this new computer. It is a good program; I was a bit disappointed that they only have Hotmail outlook and dropped the business outlook program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for many years and it works exactly like it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bring Back Desktop Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used MS Office for decades. It is unfortunate that one needs to have a subscription to use. I only use Excel, Word, & Outlook. I may discontinue subscription after one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that I can download from Microsoft's website and not have to use any type of CD-ROM. Easy to navigate and downloaded everything I wanted in just a few minutes. Definitely helps that when purchasing a discount for the subscription is applied. Very helpful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Enrique,

      Thanks for the review. We're glad to hear that you enjoyed the download.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing easy to use very simple steps I only use it for my school work and it is amazing has everything you need as a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work, helpful and handy. It was easy to instal, and it helps with my job and other activities that I need, I would recommend since it’s easy and handy when it comes to school, work or personal paper, projects and even to plan a party or several events.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Home helpful, handy and easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    My Microsoft 365 meets my needs 365!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had Microsoft 365 for several years and it is a pleasure having it again. It quickly and easily takes care of all my needs. I highly recommend having it and I will not go without it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download & install. Great product for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paw Patriot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it helps me with all of my daily needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when Microsoft Office came installed on a brand new computer. Now we have to buy it, and renew the subscription every year. But it is a necessity for business. The product works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Personal is a must have purchase to keep our new iMac updated and versatile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes your computer so much more useful as well as helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. I will get more programs from Best Buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Owuor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one .ever since since i bought my laptop and purchased ,it is still working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really care to pay for Office every year but works as needed and will alway be updated. Easy to install and programs work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my college student. On line or offline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop. Light weight and good speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use excellent performance and great price.

    I would recommend this to a friend