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Customer reviews

Rating 4.5 out of 5 stars with 38149 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 38,148 reviews
  • Rated 5 out of 5 stars

    Works well. What I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is giving me everything I wanted and expected when I purchased my new laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that this is giving you everything you wanted.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was love Microsoft 365 its a good product and easy to use I would recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Josie,

      We appreciate your review. We're glad to hear that you love Microsoft 365 Personal and that you find it easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft - 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few of the features are somewhat difficult to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for easy use documents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to use for documents. Use it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. highly recommend, updates every year with new version of office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very great to own for personal business needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great to have for your business needs helps out with personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great systems. Very helpful for working, resumes, writing, organization!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and use them. Everything was done on the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Microsoft products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our HP products. This is our 3rd laptop form best buy and HP, and we have microsoft 365 on all laptops and desktops!! We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for all the features that you get with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft service works great and i like using it . I will recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a super package! I use it every day. It is extremely user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transition from Windows 10 to 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid the software would be significantly different than prior versions and I would have trouble using it. That is not the case. I have had absolutely no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, everyone needs it. I got some discount in the shop when I bought it. The worker there was helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Microsoft 365.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programs that are easy to use and if I have questions the tutorials are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 it so useful I. So many different ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just wish it didn’t cost it much and that it was a life time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Microsoft product Works well but seems a little expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription-based b/c of Microsoft! Still fair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a win for me... generally speaking. Yes, it is a subscription-based, like everything else these days.... it does what I need. Also, customers need to understand - it is NOT Best Buy that has made this a subscription-based product, that was Microsoft. Take your grievances up with Microsoft directly in regard to the download format.

    I would recommend this to a friend