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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 38,451 reviews
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. I have all the Microsoft I need to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using an IPhone if an iPad this is the obvious next step. The compatibility makes transitioning from a pc seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cause it is very easy to use it. Microsoft 365 is very important to me as an educator. I would like to commend the people who are working so hard especially the branch of best buy in Garnier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for college bound students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the software for college studies, user friendly and easy to learn.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Melanie,

      We appreciate your review. We're glad to hear that you are enjoying your college studies and that Microsoft 365 Personal is helping you with them.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software. I wished it would be available for purchase instead of a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was both friendly and technically very competent. The transfer of memory from my old broken computer to the new one was seamless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some good, some bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, which is nice. However, I'm not meshing well with Windows 8.1. Hopefully I get used to it SOON. OneNote is a useful tool, although it could be improved. OneDrive is probably useful, but its too late to the party for me to use. Between my iCloud and Dropbox accounts, I'm a little hesitant to start using another cloud. That being said, most of the world needs Microsoft Office and this, to me, is the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about this at first but it is better than the home version. With this you can keep upgrading as the product changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes a great product and it’s mandatory for college. Gotta have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with set-up. Had one question solved over the phone with tech support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365 sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this for my job, but it is frustrating and disappointing that you have to keep paying so you can do your work. Getting really tired of this monthly/yearly thing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used all the applications thus far but what I have works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product also very friendly to instal I would recommend to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription-based b/c of Microsoft! Still fair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a win for me... generally speaking. Yes, it is a subscription-based, like everything else these days.... it does what I need. Also, customers need to understand - it is NOT Best Buy that has made this a subscription-based product, that was Microsoft. Take your grievances up with Microsoft directly in regard to the download format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just fine and easy to use and install. It’s not a bad buy for a year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 so easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used for a short period of time. Seems to be a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is just what I needed and works perfectly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Bonnie,

      We're happy to be a solution for you! No matter the task at hand, you can be sure your new Microsoft 365 Personal subscription includes the tools you need to complete it efficiently. We're thrilled to hear you've had a seamless and issue-free experience so far! Thank you for taking a few minutes to share your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for all the features that you get with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft super fast and becoming way easier to use. Awesome software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and unload thru email on product Or thru your profile on Best Buy app.

    I would recommend this to a friend