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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39019 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 39,017 reviews
  • Rated 5 out of 5 stars

    Student must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a laptop for our college student and not only is it a must have but it's great for all her school projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not totally sold on this one. I kinda wish I would have gotten the one time purchase, rather than the subscription. I just really don’t use it enough to make the hefty price tag worth it. But I decided to give it a try. And if after a year I don’t feel like it was worth it, I will get the one time purchase option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the details and knowledge the sale man had to help with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect for my small business. Would highly recommend this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is easy to use and that you highly recommend it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Microsoft 365 subscription; easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a heavy user but needed to be able to open and save documents. This was a fair price for a product that is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office. We have all used it for the past twenty years. It works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with set-up. Had one question solved over the phone with tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download to your computer. The instructions are straight forward and easy to follow. Very versatile programs too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came instantaneously with the license key. Very simple and easy to install. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 subscription version very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. The templates for various documents in Word, Excel and PowerPoint are very useful for small business

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy poor customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Microsoft 365 when I got an email to update. I couldn’t get Microsoft to work so I went to 3 Best Buy geek’s and none could why Microsoft was not working. The 3rd geek bought a new Microsoft 365 and that did not work. They found that my computer was too old for Microsoft 365. He said he would refund the first Microsoft 365. When I got my new computer they said they could not refund so I went to customer service and they could not refund it. They gave me a phone number to call and that person just said I had the Microsoft 365 over 30 days. She did not listen to me that it was over 30 days because they could never get it to work. She did not care, over 30 days and no one was higher than her.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for school computers load zoom and teams and quicker on schools web site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super cool to have all of the tools that come in Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the program for a lot of scrapbooking. I would recommend this to others. A good price for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. A must have for computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very great to own for personal business needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great to have for your business needs helps out with personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office products for many years and find it so easy and user friendly to use as the products have gotten upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this product and I'm glad I bought it instead of trying to find some random free product. It's much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and unload thru email on product Or thru your profile on Best Buy app.

    I would recommend this to a friend