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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38081 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 38,080 reviews
  • Rated 5 out of 5 stars

    Ms. Marilyn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Microsoft Office app to the lab top makes sense to be able to do paperwork, such as school work business. Includes words and power points. Easy to program and print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro to Personal - seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Microsoft 365Pro (work furnishded platform) to 365 personal due to retirement seems seamless & all apps inside Personal meets my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation of Microsoft tools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest version of Microsoft office tools and team platform is a standard at the two jobs I work at normally. It allows me to both access information at home and with COVID restrictions was a must for the interface I needed at home to stay employed during the on-site shut down. I got a good price at Best Buy when I updated my home desk PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great multitasking tool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft office before and I got the same results working out very well for the different task it can perform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now do my school work thanks to Best Buy great prices and deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Have to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not complaining about Office. It works well. I have used it many years but I hope to one day completely move from Microsoft products now that I have moved back to Mac platform. The office products are all fine (except Outlook-not a fan) but that last several rollouts in clunky operating systems really pushed me away. I don't like having to buy yearly subscriptions to software that I really have no need to update. That is a big frustration.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 1designguy, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Immediate use after downloading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was able to use the products immediately after downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, which contains the new versions of Excel and Word (and other programs) is a step up from the prior versions. We use Excel and Word extensively and appreciate the upgrades Microsoft made in both. Well Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandsons computer for college does everything he needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 is what we bought because it can be used on 5 different devices. I write a lot of documents, and it is very helpful to me to conduct the business that I need to do for my organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Live without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without this tool suite. It's indispensible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the start I told the agent that I was an old man and computer illiterate. The agent talked clearly, which is unusual these days, patient, understanding and made his suggestions and answers to my questions plain and simple for me to understand. He sounded like he really enjoyed his job and made me feel important. We need more like him these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an excellent program and easy to use for all my projects and personal documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to install it and it was so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great help with school. Has everything that is needed. Only complaint is that you have to purchase it year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it cause i needed it. Had a friend to apply to my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 - Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked on 365 professionally for years now, and have loved it! I am new with the Personal version and havent yet figured out how to get my outlook working but everything else is working wonderfully. So glad to be in the cloud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bad salperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great. It's the purchase that went sour. The salesperson told me to subscribe to the individual 365. I did so & when we went to buy another computer, the account was all screwed up. They said we should have never un subscribed to family 365. The switched us back to family. I have no idea now what I'm being charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a microsoft laptop as well and because of this Ive been able to access all my required apps for my classes easier such as outlook, calendar etc. Its so very convenient for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect thing for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have actually preferred the business version, but I love MS 365. I work best in word and excel I prefer the documents to those found elsewhere. The 12 month subscription allows me to be able to work for an entire year before having to worry about purchasing a new subscription. This was perfect for me.

    I would recommend this to a friend