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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38143 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 38,142 reviews
  • Rated 5 out of 5 stars

    Good deal with bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was apart of my bundle purchase with the Surface Pro. I already use the college version so it was like getting a free year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch, best there is, cant get away from it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between mac os/android free options, you'd think you could get away from the $100/year microsoft office sweet. Numbers replaces all my excel, etc. But one note runs my life, and although its free, it alone eats more storage space than the free gets you. Urg. Office is top notch, best there is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use all the programs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of using the programs and updates since the last programs I used to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend very productive makes my work easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows for new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our daughter’s new computer. Easy to install and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new computer to be able to use all the programs offered by microsoft and they have come in great handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with this product. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office an excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Office. I truly don't know how I ever got along without it. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy to download.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great after download, I like all the latest updates and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new format of Windows sure makes things easier and simple to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all enjoy it. Easy to use. Easy to install. I recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you enjoy it! Your new Microsoft 365 Personal subscription has been designed to be a beneficial addition to any modern workspace, regardless of your type of work or output. We're excited to know you've found it easy to navigate, install, and operate! We appreciate your recommendation, and thank you for taking a few minutes to share your thoughts with the community. We're glad it was a good investment for you!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Technical Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store associate that helped us determine and understand our needs was very helpful and careful to ensure that we fully understood what was necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for free with my computer and I use 365 a lot so this is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to purchased Microsoft 365 since it wasn't already installed on my new computer. Well once I hooked up my computer I realized that I didn't need Microsoft 365 because I was able to use Google Docs for free. When I tried to return Microsoft 365 back to Best Buy they wouldn't refund me the purchased price because they said they had no way of knowing if I had already downloaded it on my computer. Well if I purchased it from Best Buy & you have to register the software before you download it on the computer, Best Buy should have a way to tell if you registered the software or not by looking up the Product Key. Anyway, I was very disappointed that I had Microsoft 365 which I don't need and I'm out of $59.99 for a yearly subscription. I know you may say just download the software and use it since it's paid for but I don't want to do that I wanted a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is user friendly. The download was also extremely easy and user friendly. My experience was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and the easy way to use them.. my favorite PowerPoint, excell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can log in with any device to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I have used all the programs. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 resources

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get along without it; I tried! Reasonable price and 15 month subscription. Totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stay updated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and best way to have what is needed for everyday projects.

    I would recommend this to a friend