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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38444 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 38,443 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. Benn a user of this suite for several years.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you found Microsoft 365 Personal to be easy to use and a good product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a new HP computer and we needed the new software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely appreciated the discount. And the product was easy to use/ download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for free with my computer and I use 365 a lot so this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my new laptop, it loads fast and does what it says. I liked that I could install it on two devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product - used business version previously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very simple to install! Gave me everything I need to work from home.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and are able to work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program and user friendly. Best Buy always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XARA

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy to use. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Office Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy using the office 365 software. The Excel spreadsheets are great for managing our monthly finances.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Art Of Letter Writing - is personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft harnessed document writing tools such as Word, which delegates when & how customers communicate. By restricting document creation to subscribers only thru login credentials, the Word program strategy seeks to "own" customer loyalty by restricting use of any other social media, for communications. Buying a product for use is understandable - however forcing my loyalty to Microsoft, so it can exploit customer's usage into significant recurring revenue, is monopolistic. I don't like being forced to use Microsoft just so a letter can be written & saved. As in the past, I'll purchase annually, for its use. I object to Microsoft's intrusion & exclusion. I want to be your customer, not your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft instalation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative installed the program in very short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    johny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldnt live without it. butt remember to cancel so it wont bill u again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung like music to my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my Galaxy Book Pro 360 online for store pickup during the Black Friday sale and it was ready 2 days before the promised date. I got to the store before they opened and with the link they sent me, chose the curb pickup. They came out, I rolled down my window, Showed them the code on my phone and off I went. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is necessary to take online classes. Its worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for business and personal use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the press of the lockdown, it took a little longer to get the laptop. On line ordering was fine and the online, then phone assistance was great in helping me make my decision. The upload was easier to do, and getting the settings in place was a bit of a challenge. I'm still having an issue with the PIN to open the computer. All in all, it was a best buy and a great consumer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente aplicación

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to use all your Microsoft tools in one aplicación, price good too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Juan,

      It is great to hear that you are enjoying Microsoft 365 Personal. We are happy that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to do all my personal and business needs with this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for school. Has all the components for every day project

    I would recommend this to a friend