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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38413 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 38,412 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to download and use. Couldn’t be more simple.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that your installation and download experience was easy, Taylor! Thanks for sharing with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Some trouble getting Teams to work for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both a Dell laptop, and Microsoft 365 online. I love the office 365 product, and became familiar with it when I was an employee - now that I am an independent contractor without my own IT department I have to say it was a bit of a struggle for me to get everything set up/synced properly so I could use Teams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, easy to get around in. I will definitely recommend this to anyone who asks if they should upgrade or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Microsoft Office Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great solution for people having experience with the Microsoft Office Suite and can just do the online install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install and use. Contains full suite of Microsoft’s programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OfficePersonal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software for business and personal use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 provides everything I need from Outlook, excel and word. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is easy to install and a great product containing word, excel, outlook and the rest of the office suite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and with auto-renewal. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you. Easy to install and use. I would highly recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary evil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been years without itbsince they started making you pay for it. My circumstances have changed and i now need it formuse with my organizations. I hate to admit it...I have missed it. Still getting caught up on the ne features but really having no problems or issues. Having one drive is a big bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying just a lot to learn and re learn have not updated for 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have software!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved this suite of products. Word and Excel are an absolute must these days and I was definitely excited that I had the opportunity to purchase when I bought my new laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for home school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Employees very slow and didn't seem to care about customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always be a windows girl and will always love microsoft office. It's great having everything all in one on my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta have it, gotta have it ,gotta have it ,gotta have it ,gotta have it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Quick and easy to setup. I was able to transfer it over to a new computer even after I returned the old to get a MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my computer and it works wonderfully and I didn't have to pay all the extra money for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best office tool available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other office bundle like MS Office. Works great and the price is descent for what it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful applications - use them all the time. Great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to know you've found your new Microsoft 365 Personal software subscription to include all of the applications you use most often! We've designed your new suite to be a valuable addition to any workspace, and are happy you've been enjoying your time with your new capabilities. Thank you for taking a few minutes to share your thoughts! We appreciate your feedback, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft