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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38039 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 38,038 reviews
  • Rated 5 out of 5 stars

    NEW FEATURES GOOD, GOOD PRODUCT FOR SENIOR CITIZEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED EASY, STILL LEARNING TO USE IT, OFFICE PRODUCTS ARE BEETER

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    link for software setup did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble loading this software. The link I received from Best Buy did not work. Between trying to work through your online system and finally calling, getting cut off and having to call back, the waiting time for each call, and having to have someone call me back who was ultimately able to get another network key to set me up, the process took more than 6 hours. We also reached out to Microsoft but they never got back to us. Best Buy employees were great at helping us, but if we had been given the right network key to begin with, we never would have had the problem. Online setup procedure needs fixing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great softwate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use microsoft! I know how it works Im comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a soon to be college student this definitely will come in handy with all the essays and everything that follows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install / download.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. A great way to have up-to-date software at your fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my year trial is over I will purchase this. Great for all the different projects we do for our tween youth group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very interesting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to download the software and thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best glad I made the purchase very happy with this

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to setup. I was able to transfer it over to a new computer even after I returned the old to get a MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Microsoft product we all know so well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Microsoft product we all know so well. This specific product is for one user and auto renews on my best buy card (which I appreciate - easier to keep track of)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office is great for anyone who does work between two or three systems. Easily access documents from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal for MacBook Air M1 Chip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install from instructions received by e-mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use and install is great. Would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have barely used this so far, so don't have much to say. Seems to work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unkown at FUMCC Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commit to the LORD, whatever you do, and your plans will Succeed. -PROVERBS 16:3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hate change-but not too bad here. Haven't had system quite a month yet-but no complaints so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello John, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    365 baby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft all year round. 365 days a year. Its great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great package and just what I needed. Good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elected to get this after buying a new laptop and have enjoyed using the features that are found within.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss Army Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never use even a fraction of what this office suite offers. Office 365 installed quickly and without any issues on my new Windows 10 laptop. I am using Outlook, Word and Excel so far and intend to use Publisher, PowerPoint, OneNote and OneDrive when I can find time to acquaint myself with their main features. I’m not sure if I will ever find a use for Access. My main complaint with Microsoft Office products is that, because they are so complex, it can sometimes be quite difficult to find what I consider to be very basic functions or settings. They always seem to be buried in the most unlikely places in the applications and I am left wondering why Microsoft decided it was necessary to hide them so deviously! But Microsoft has the de facto office suite and I will have to put up with the convoluted nature of the products.

    I would recommend this to a friend
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