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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38071 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 38,070 reviews
  • Rated 5 out of 5 stars

    My favorite software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best glad I made the purchase very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great softwate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use microsoft! I know how it works Im comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    link for software setup did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble loading this software. The link I received from Best Buy did not work. Between trying to work through your online system and finally calling, getting cut off and having to call back, the waiting time for each call, and having to have someone call me back who was ultimately able to get another network key to set me up, the process took more than 6 hours. We also reached out to Microsoft but they never got back to us. Best Buy employees were great at helping us, but if we had been given the right network key to begin with, we never would have had the problem. Online setup procedure needs fixing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great package and just what I needed. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use and install is great. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides everything needed. Excellent choice. Auto renew is a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for School or Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to get any job done and can be used on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addon for someone in school or just in need of Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal for MacBook Air M1 Chip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install from instructions received by e-mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received code through my email. Easy to install and access programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used office 365 for yrs at work. First time having put it on my computer at home. I use it a lot at home now..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, as always. Microsoft office programs are easy to use and pretty much necessary. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything excellent .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful for us , also we can easily read and understood .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Easy to set up. Comes with all instructions via email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 baby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft all year round. 365 days a year. Its great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Giving Microsoft 365 a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying the subscription service Microsoft 365 for first time, and I am not sure yet if it will be worth paying an annual subscription vs. a one-time cost and then being outdated when the next version comes out. I like the idea of always being current, though. Microsoft is a superior productivity package, and I like the entire suite of apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely for beginners and experts!! So many things that can be done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is user friendly... my mom is using it so it’s gotta be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we need in an Office Product. Great value~!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your experience with 365 Personal! It's great to know that you're finding great value in the product.

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    Expectations

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected. Seems overpriced for something that should already be included

    No, I would not recommend this to a friend