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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38081 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 38,080 reviews
  • Rated 5 out of 5 stars

    It’s awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great on my Mac. Definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble setting up a microsoft account, even with help from the store customer service. Software installation should be precise with the initial instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t messed around with it too much on this machine but I did in the store and it runs great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Asset for our iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we bought Office 365. It helps us with all of the different things we use on our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really work for me and all my schools assignments recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working well for you and your school assignments.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great helper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this helpful tool to use with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was a decent product. Have to have a need to use t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the initial purchase of the Ryzen computer, the first item was defective and finally the replacement was able to work. Had to install "365" twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $20 with my laptop so easy of course it was an easy buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect subcription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad this was available in this format where I can renew it every year and stay up to date with it's updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far , seems similar to my previous one. Dreading having to pay renewal in a years time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS suite is a must for windows 10 users. I’m glad I bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed and wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I needed and things I didn’t even realize I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used excel & word. Very simply to use mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a Key to get Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I got it on a promo with my tablet so it was free! Tablet office is okay, but office 365 on PC free was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using the product! I would suggest it to others.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad to hear that you're recommending 365 Personal. Keep on enjoying it!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to setup. I was able to transfer it over to a new computer even after I returned the old to get a MacBook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription stinks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed you can't just buy the program anymore. One time price and done! Now you have to use a subscription? Pay every year : (. Will probably discontinue use once I find something else I like. The programs themselves are great, just don't like the 'subscription'.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son who is a high school student. Full functionality and is compatable with other versions of Word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I’m glad I got this subscription because I definitely needed it for my kids and it works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient with the labtop.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go with my son labtop he say he use it a lot with all the homework he gets in college .

    I would recommend this to a friend