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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39020 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 39,018 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, I might have to invest in the family one. It has everything your household needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have For Business/Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access from anywhere I am at. So, I can get work done or personal use no matter where I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is perfect to my daughter because she has to make too much power points and use word to the essays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got an email. it was easy to install and use I do recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nathan,

      Thanks for recommending Microsoft 365. We're glad that you had a great installation experience.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this together with a laptop and so far it’s been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. Great product. I am a fan of Microsoft software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Terri,

      We love that you are a fan of Microsoft software, thank you for sharing. It is great to hear that you are enjoying Microsoft 365 Personal and that it was easy for you to download.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to use. download was easy. May useful features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you had an easy download and things are running smoothly. We hope you continue to enjoy the features in Microsoft 365 Personal.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an essential item you need this for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the program. I would definitely recommend this program to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It downloaded easily once I used the link provided by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good buy would highly recommend for anyone to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 Subscription has everything I need for home use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had this product installed on my computers over the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 goes by quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome deal when it came with the pc, wish it was a bit more affordable overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for multiple devices. I like that I can start something on my computer and finish it on ipad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper option than buying the suite. Everything seems to work just like the fully downloaded more expensive option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a new and forever customer of Best Buy!! I purchased a new laptop and failed to order the program necessary to complete various task. I called Best Buy and I was given information and guidance relevant to my questions. I went online ordered my merchandise without any issues. I received my purchase ( The Office 365 for personal use) in the stated time. Best Buy, I appreciate the benefit of being able to go online make a purchase and it is shipped fast and free. Thank you for also providing knowledgeable and professional employees. The item was easy and quick to install. The office 365 is very good quality as well as easy to use. I would definitely recommend the office 365 to my family and friends for their personal use. I will purchase others for gifts. I hope in the future the office 365 can be purchased rather than a renewing subscription. Again, thank you for you time and assistance. Thank you Thank you!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing you purchase experience. We're glad you are enjoying Office 365.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the program. Helps out with everything we do at home

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a welcomed addition to you and your family's home setup! We're thrilled you are loving the functionality and abilities built into your new Microsoft 365 Personal subscription, and that you've found it to suit the needs of each of your family members. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you and yours.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what you get. It has everything you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as it used to be. Some things are hard to find.

    I would recommend this to a friend