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Customer reviews

Rating 4.5 out of 5 stars with 38671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 38,670 reviews
  • Rated 5 out of 5 stars

    Love Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft Office, super important for day to day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Important to get

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will be needed !!! Most common thing you will be miss when you are migrating from Microsoft to Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the best with installing programs but this was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect assessory to Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and gives tablet/computer a full range of applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely for beginners and experts!! So many things that can be done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the software greatly being I am a home base business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides everything needed. Excellent choice. Auto renew is a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always prefer to use word, for its format and whatnot. I got it at a discounted price with my laptop purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a new and forever customer of Best Buy!! I purchased a new laptop and failed to order the program necessary to complete various task. I called Best Buy and I was given information and guidance relevant to my questions. I went online ordered my merchandise without any issues. I received my purchase ( The Office 365 for personal use) in the stated time. Best Buy, I appreciate the benefit of being able to go online make a purchase and it is shipped fast and free. Thank you for also providing knowledgeable and professional employees. The item was easy and quick to install. The office 365 is very good quality as well as easy to use. I would definitely recommend the office 365 to my family and friends for their personal use. I will purchase others for gifts. I hope in the future the office 365 can be purchased rather than a renewing subscription. Again, thank you for you time and assistance. Thank you Thank you!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing you purchase experience. We're glad you are enjoying Office 365.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Got a great price. It was a good Christmas present.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I’m glad I got this subscription because I definitely needed it for my kids and it works perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive to be temporary

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great, but what a rip off that you have to pay so much for something that's only a temporary use. Good luck going through school without it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all I need in this packet glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was incredibly easy to install. The directions were easy to follow and the software is simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had time to use it yet. My new computer was promised 12/22/20 but I finally received it 12/30/20. The Geek Squad finally came 1/7/2021 to transfer data from my old computer to the new one. I asked if he could load Microsoft 365 since it was my understanding for the new computer. Will my subscription be extended to 1/7/2022? Will need to follow up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NEW FEATURES GOOD, GOOD PRODUCT FOR SENIOR CITIZEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED EASY, STILL LEARNING TO USE IT, OFFICE PRODUCTS ARE BEETER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great product easy to install runs great on windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. It was easy to load.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you've had an easy installation and setup process alongside your new Microsoft 365 Personal subscription, and were able to get right to utilizing your new toolset. We're glad it has been a good investment for you and your workspace! Thank you for sharing your experience with us. We appreciate your feedback, and are happy to be a beneficial addition to your home setup.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    I don't have a title.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to use it for the work that I have to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great package and just what I needed. Good value for the price.

    I would recommend this to a friend