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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 38,106 reviews
  • Rated 5 out of 5 stars

    Micro Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, easy to use and navigate through..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for work and other business things really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Comes with everything you need - word, excel, power point & Outlook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good programs to add. Go and get it, it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy and the help they provide.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and I couldn’t be more happy. My wife job had eliminated her position which provided her with a company laptop. It was unexpected and she was a little hurt so, I wanted to do something nice for her. The associate at Best Buy recommended MS 365 to add with the purchase and he couldn’t have been more right. In order to do her resume, personal excel spreadsheets. It was my best purchase in at least 5 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Like all of it. Works great on my machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product package. Easy to set up and no issues performing all software apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Purchase at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased Microsoft 365 at the time of my computer purchase. Everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please purchase, you will need it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! It allows you to use so many platforms whether it be for school, work, or even personal use. I'm so excited for all to try it out!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some transitions are easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than some tweaks to shut off co-pilot and some new and annoying "helpful" hints, the transition between Windows 10 and Windows 11 versions of this software was relatively painless. A word to new transitioner to Windows 11: Microsoft "DROPPED" support of older music/sound (Think Dolby) so if your "music " or videos (nice pix- no sound) no longer play - Don't freak out, there is an fix. You'll have to look for it. Sigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microsoft program - we got this with a laptop and it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with the seamless transition to this for my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and works very well with my new apple computer. I was worried using a windows product with apple but it is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i am happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine and very good to use with Mac, good speed and support all software, but i have problem with add my printer Brother DCP 1510W, i can not use this printer with new mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    https://www.bestbuy.com/site/microsoft-365-persona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and very convenient. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Programs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Microsoft Office and getting this for my new computer was great. I mostly use Word since I write papers and have done more than 1 book. I have great confidence I can send my manuscripts to a publisher and the format will be easy for them to convert for book printing I also use Outlook for my email anll the time and excel for spreadsheets. I rarely use the other programs, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organizing my life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are more nice features since I last used this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I want!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a new computer as mine is getting old and needs servicing but can't find anyone local to do the work. I got a new computer and a must have is the Microsoft 365 for Word and Excel, Outlook. Could not live with MS 365. Love Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sandy,

      Thanks for the review. We're glad to hear that you got a new computer and are enjoying Microsoft 365 on it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Easy to download and easy to use. No problem as long as you follow the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft, personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used very much, but seems to be living up to standards

    I would recommend this to a friend