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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38315 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 38,314 reviews
  • Rated 5 out of 5 stars

    Mixed review 5 in store 1 online team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a difficult review , the employees at the store received this 5 star . They were handed a problem created by the Best Buy geek Squad online team. That team Messed things up at a high level . That’s a 1 star if that . In store team saved some of the issue but still didn’t fix the original issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t need all the extras in the pro , version, I DON’T want family using this , selfish? Nobody else will have access. NOT for family use . Work and Business use only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works as expected. I would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for your feedback Justin. We're glad to hear that you'd recommend Microsoft 365!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    My new toy accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from original 2007 outlook program , getting used to new format is not difficult either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. binh rybacki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I am more impressed with your Geek Squad team member, Mr. Spencer Haney at the Loveland store in Colorado. He was helpful, knowledgeable, and pleasant to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would be great if it were a permanent subscription

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great if this were for a permanent subscription to Microsoft office at the $99.00 price, but as in all things Microsoft is no different than any other company wanting to create new cost centers where ever they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what I needed. Customer service great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides me with everything I could ask for in one nice little package. I've always used Word, Excel, and PowerPoint. Now I am using One Note and One Drive and it could not be more user friendly. I also love that no matter which program I am using, I can view them from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the way office is set up. It is much like what I am use to and is very easy to figure out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..... No complaints at this time....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No less than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, and it delivers exactly what you'd expect. Loaded easily and worked as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full package at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By putting the entire Microsoft suite in one package at a reasonable price Microsoft has finally done this right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I needed for my classes and was there at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! It’s working great for our small business.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Leanne,

      Thank you so much for taking the time to let us know that 365 is working for your small business! We love hearing that feedback.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    All on one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first I downloaded onto my laptop, a must-read item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD SOFTWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROSOFT 365. Very food set of MICROSOFT OFFICE PROGRAMS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite is easy to work with and fun to use. One can do awesome projects using this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What high school student doesn't need this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have software for the new computer!! Hope the kid makes the grade with good use of all the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Love it! I was trying to use the Mac applications and just really needed Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation! I got the code via email before I got home!

    I would recommend this to a friend
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