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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38115 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 38,114 reviews
  • Rated 5 out of 5 stars

    Good for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . And it is life time use so hopefully there will not be any problems in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was concerned that the new Office software would be as drastically different as the Windows platform on which it runs. What a relief to see that is quite familiar (yet with added features and some touch functionalities). I especially like the annual subscription option in lieu of purchase. Saves the time and trouble of converting to some new level of the software, and makes updates automatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use MicroSoft Office extensively. I have been using versions of this software since 2007. There have been a few changes of the buttons, but every spreadsheet or word document that I have pulled up have worked as expected. Note: I have one spreadsheet that I have been building on since well before 2007 and it works as expected only much faster. BTW, I do have one complaint: In the past all I did was purchase the current version of Office and did not have to worry about additional charges. As I understand it, I now have to pay an annual subscription charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, I was like I’ll never pay an annual subscription for Office, but I love Microsoft 365. OneDrive had me sold. So easy to use and continue my projects on another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSFT 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE OUT THERE, NONE BETTER, LETS YOU DO EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft Office 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Office 365 Personal has helped me complete my business tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed microsoft, and it great to have my own subscription. Which I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GREAT in using my Mac Air laptop. Kudos to John for his help in my reselecting a more appropriate device. He proved to be an excellent computer customer matchmaker. The geek squad was very professional in the data transfer, Matt kept me abreast of the progress (molder computer was dying and the transfer was slow) and gave me a good startup lesson when I went to pick up the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I’m still getting used to it. It has some features I don’t really use like PowerPoint. It’s a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect performance product and highly recommend customer assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is microsoft and it works fine for what it is being used for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft subscription.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a subscription and I was told this would extend it but I haven't seen any evidence that that happened. In addition, I don't think I should have to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft card

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easily to use. Very easy to install also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSOFT 365 BUNDLE PACK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to attach Microsoft 365 to a bundle, and it came with my laptop at a relatively cheaper price than I would have paid if I had bought the items separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xavier’s review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for personal and professional use, I think it’s an essential part to any computer. If you sign up for the Best Buy plus membership you get a major discount on this addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs doing fine. Would like to learn how to control/use CoPilot when I am working on a document or spreadsheet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidential

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fireware software works well with my job and my family's technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365 personal subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't activated it yet. Will activate it hen my current subscription ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 pkg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to install to have what you need to work on your laptop, easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software that allows you to work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software that will allow users to create many different documents. I wish we did not have to subscribe.

    I would recommend this to a friend