Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 38,451 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mixed review 5 in store 1 online team

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a difficult review , the employees at the store received this 5 star . They were handed a problem created by the Best Buy geek Squad online team. That team Messed things up at a high level . That’s a 1 star if that . In store team saved some of the issue but still didn’t fix the original issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having to "learn" Windows 10, but I'm pretty sure I'm going to love it after I get comfortable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download.great product for college. Will purchase again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kimmy,

      We appreciate your review. We're glad to hear that you had an easy download.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Would recommend getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect pairing for a computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only makes sense to have this with every computer purchased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love having Microsoft 365 Personal on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product for school

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it I can access it from home or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Tool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like to use this product to keep all my things in order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Took little time for setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all office projects. You can use this with ease.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mitz

      Thanks for sharing your experience! We're glad you have found Microsoft 365 Personal user friendly and it's meeting your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great program for college student.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this program. I find it quite more useful compare to the pages app on my ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed everything Microsoft had to offer. It is great to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well as expected from MS office. may or may not buy year subscription again depending on need/use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything all nice and organized and I love Outlook for email. Can’t wait to delete the other emails. I haven’t had a bad experience with any of the programs. I would definitely recommend to anybody.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..... No complaints at this time....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now type up projects help my kids i had it previously and lost it now i'm glad i went and got another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to continue working with the files I created before retirement and this software was a reasonable business expense for my consulting business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 get it from Best Buy and know what you are get

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a old Version of this and wanted to update it and was I glad to do it. There is so much to do with this program that I didn’t even know. I ordered one off the internet that wasn’t what I wanted and it was so hard to get my money back. This is the way to go if you want 365 and make sure you are getting what you wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works well for the IPAD.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I didn't have to pay extra, but finally I can produce professional documents (word products) from my IPAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great would recommend this product

    I would recommend this to a friend