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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 38,668 reviews
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to sign in and download the programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value & update with everything one needs !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to order and install - Thanks Bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consider "single sale" vs. "subscription"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was irritated because the Best Buy salesperson told me I HAD to buy Microsoft as a SUBSCRIPTION, which has to be paid again every single year. Later I found out I could have bought the product from Microsoft directly as a single install (one payment but no upgrades). I was replacing a version that was 10 years old and still working. I only use the simple functions of WORD, so don't need all the other fancy stuff that is upgraded every year. I think the subscription version with the upgrades is for people who need more functionality than me. And if they tell you that you save 10% by signing up for their credit card - read the fine print VERY carefully! For me the 10% of my $573 purchase was $50, and the savings is not in cash it is store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Microsoft words it’s not that expensive gives u all words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that you can just download the word program and it won't take up space on your hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dell laptop is just an awesome one. it is responding to my school needs and save time i just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Instal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office. Easily set up on my new computer. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and quick delivery. Being used daily and really enjoy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Billy,

      Thanks for sharing your review. We're glad to hear that you are enjoying Microsoft 365 Personal on a daily basis.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a computer this is a mist to have to do the basics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. As always no complaints about MS Setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yearly sub required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used Word so far, so can't comment on other modules. Wish it came with the computer for free and not require a yearly subscription. So different from previous Microsoft modules that automatically came with computer for free. I wish it had a choice of being able to put on two devices and not either 1 or family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my freshman college student. Easy to up load.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping your college freshman.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to redeem on my home computer. Gives me access to all the office products for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Works Great but Prefer Owning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new MacBook Pro and needed to purchase Microsoft 365 as I couldn't use the version I owned in my previous MacBook. I'm not please with that aspect (thus lower value score) but the software offers everything I have grown accustom to for Word and Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good bundle for all types of work or even drafts. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Would recommend getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! It’s working great for our small business.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Leanne,

      Thank you so much for taking the time to let us know that 365 is working for your small business! We love hearing that feedback.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great office product as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very pleased with this product and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it I can access it from home or work

    I would recommend this to a friend