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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 38,451 reviews
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy to set up. Exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Christine,

      We're very glad to hear that your installation and setup of 365 Personal was easy. Thanks for sharing with us!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome office pack at very reasonable price. You also get one TB of one drive storage space free with annual subscription. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in my computer. Like it a lot. I recommend it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the chance to use all of the programs, but I'm sure that it is normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Microsoft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for word processing, PowerPoint, Excel spreadsheets, etc. bundled into one package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365 Completes the Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software meets all my expectations and requirements. I have an older suite on an old computer that has some features that are stronger than those features on the new software. I was disappointed in that. Overall, I'm very pleased, however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and I havent even gotten to use everything yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work out very easy to use. Instructions were very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome to type things on. recommend to a friend definitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop with a first year with Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Microsoft 365 for a year is a good deal. How much is it every year after?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was well recommended by your sales associate. It has everything that I can ask to compare the tasks required with my job . I Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed easy. Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. No issues with it. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but my son didn’t need it for his gaming PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word is the Gold Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Word for decades, but when it was time to upgrade (I was still on Word 2011), I was faced with this choice: pay the one-time flat fee, or an annual fee for Word 365. I went with this mainly for the appeal of having all documents stored in the cloud -- unlimited storage, and all still available if the computer crashes, as well as being reachable from any device. One practical note, though: If you're saving your docs to the cloud, if you happen to log on to your laptop when it's not hooked up to wifi, you can't access your documents! I'm still figuring it all out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for your review! We're happy to hear you're enjoying the cloud accessibility that comes with Office 365! We want you to be as comfortable as possible navigating the digital world of data with Office. So, we recommend checking out this link: https://support.office.com/en-us/article/Use-OneDrive-on-Windows-10-PC-phone-tablet-HoloLens-or-Surface-Hub-d7bed7f0-4f5a-4b42-a3a8-a3e5bb4485fe

      That link will offer you a plethora of drop-down menu options that explain navigating, file sharing, downloading, saving, and updating with OneDrive. It's a very handy resource and recommend referencing it whenever you have a question about OneDrive for an easy and accessible answer.

      We hope that helps to enhance your Office experience!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a senior citizen, overwhelmed by technology. Easy to use light weight, very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS software in the Android platform

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Gets your chrome book to act like a windows pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect combo pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Microsoft office programs. Easy to install and update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good suite, it’s perfect to do your work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you're having a good experience using 365 for work! Thanks for sharing with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and email messages regarding content and information in general is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I may not use everything included it's great to know it's ready & available.

    I would recommend this to a friend