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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39020 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 39,018 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal for Windows. Can’t be without it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Consider "single sale" vs. "subscription"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was irritated because the Best Buy salesperson told me I HAD to buy Microsoft as a SUBSCRIPTION, which has to be paid again every single year. Later I found out I could have bought the product from Microsoft directly as a single install (one payment but no upgrades). I was replacing a version that was 10 years old and still working. I only use the simple functions of WORD, so don't need all the other fancy stuff that is upgraded every year. I think the subscription version with the upgrades is for people who need more functionality than me. And if they tell you that you save 10% by signing up for their credit card - read the fine print VERY carefully! For me the 10% of my $573 purchase was $50, and the savings is not in cash it is store credit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS software in the Android platform

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Gets your chrome book to act like a windows pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great tool to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is easy to use especially if you don't know much about how to use some of the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do liked so far I’m using a lot in nursing school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is perfect for students who need to write a paper or come up with a report for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good suite of software programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I find this a good suite of software. I will need to go to the Geek Squad though, because some items are not backing up to the cloud. I repeatedly get a message that there is a problem with one file because there is a problem with another file (31 times so far), but I have no idea which files have the root problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Possibly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, can't tell for sure. Excited through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy download

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to download and install. Using it often. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that I need for work. Never had any problems using these programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure what title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Enjoying getting used to windows 10 and outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very user friendly. It has all the programs any personal/home of needs to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have on your home personal computer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have additional expense??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something that is really needed but confusing if you have additional computers in your household. For someone who has limited computer knowledge, this feature is difficult to understand all that goes on with this added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this and a worthwhile add on! I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Office 365.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office 365 is easy to download and fun to use for everyday use and business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good product. Good protection. Buy again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brad,

      Thanks for sharing your experience! We're happy to hear you're finding Microsoft 365 Personal user friendly and are pleased with your purchase.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this office 365. Only wish I could upgrade to the permanent one verses renewing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life made easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the family. Don’t know how we made it this long without.

    I would recommend this to a friend