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Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,151 reviews
  • Rated 4 out of 5 stars

    Functional but Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft Office performs all of the features as advertised but is at times difficult to navigate. Some of the simple features of the prior editions are more difficult in this version. In time, I will get used to it, but it has been frustrating from the beginning with the changes in features. Best Buy service was excellent and delivery was timely, as I ordered this item online. Best Buy website was very easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard MS Office, it's a must have. Real easy download, nice not need to keep CD's anymore!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to move documents between the computer and iPad while remaining totally Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nothing else to add. I use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is exactly what I need. Has great programs and features and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, easy to install product; I had an issue with the original code which was fixed by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect for on the go or at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly with my computer and i'm able to get the files anywhere through my microsoft account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrades to office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the upgrades. I can do without having to subcribe every year. This seems pretty expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Desperate for help-No customer Service no Empathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 rating I would. I purchased the product and attempted to download it to my new Apple Laptop that I also purchased on the same day, without any success. It later told me my code had expired. I later went to Best Buy seeking some assistance and I was advised I had to pay $40 to get assistance on a product that was newly purchased and never used. I requested a manager sharing my desperation and my need for help because the customer service that I received from the techs was not helpful. The manager who happened to have the Geek Squad jacket on stated $40 fee is required for assistance and he could not waive it because it was a new purchase and never used. The lack of customer service and empathy was galling. I then requested a full refund which he processed speedily with no remorse that I just purchased a product that failed to download. I am total baffled by his total lack of customer service. He rather return the money in full rather than keep a customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy program, great value for the price. Definite thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to your iPhone yes it is boy oh boy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    utilized in office environment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have utilized in an office environment; this is just the basics, easy to understand with self-help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use and my family uses this all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Would recommend this program to a friend. I used Office 365 daily. My family also used it. Alonzo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's suppose to do. nothing more nothing less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and great product to use for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is been useful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Perfect!!!! Excelent!!!! Work for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software out there to manage your company and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to download and was able to use right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word has changed since the last time that I used but it is still as good as ever. The other items I have not yet used.

    I would recommend this to a friend