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Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,151 reviews
  • Rated 5 out of 5 stars

    useful for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with my purchase and the support I received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product enjoyed using this product i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to improve it's products and this is no exception. I have found that it is best to continue to keep up with new releases because many contain improvements to product and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install glad I finally have the whole office home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .works as expected................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it help me for my job. My daughter also use it for her school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter and her school..she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can use this for just one computer because we have iPads and don't need it on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent buy, great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!! Very light, great price and good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 it works great for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I chose to purchase this product from Best Buy. They provided me with great customer service and answered any concerns that was presented to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Much Needed Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been working with a very old Microsoft office package that was due to expire later this year. I'm glad I upgraded to 365. It's like graduating from moving as slow as a turtle to a rocket ship! Great features, such as automatic saves, a nice clean infrastructure, and many more features I have yet to explore. It's a keeper!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks so much for the review! We're thrilled to hear you are enjoying Microsoft 365 Personal. You can explore more features and find tips and tricks here: https://www.microsoft.com/en-us/tips/home

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thrilled that it was so easy to install. Switched from PC to MAC and haven't looked back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For school

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Good. Works fine. For school. Easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    free with notebook purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know it's free but when I bought a notebook it comes with it. But it's good for a year only..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works across all platforms, very helpful when using several computers and tablets!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It should have been more than one year of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this it should have been More than one year subscription and then you would have to purchase another one for another one year but other than that it works fine is great everyone needs Word Excel and PowerPoint but at the same time they should offer a better deal for people that have business and is used in business schools work etc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sunshine78, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Microsoft suite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very reliable. Recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked using Office for both my PC's and Macs. I thought I would try Office 365, since I got a good deal on it when I bought my laptop. I'm just wondering what it is going to cost me next year when I go to renew the subscription. So far, it is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working very good when you need to use office.

    I would recommend this to a friend