Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39020 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 39,018 reviews
  • Rated 4 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but my son didn’t need it for his gaming PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal works well and is very easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working well for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft essentials

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software, definite essential to go with a new laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Elvis,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    utilized in office environment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have utilized in an office environment; this is just the basics, easy to understand with self-help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sofeware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to upload and its exactly what I need to stay compatible in the business tech word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, easy to install product; I had an issue with the original code which was fixed by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and it was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my laptop and everything needed to get the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to access the Windows office suite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents, Clear and simple instructions. Easy for them to install. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 Personal is okay. Word is glitchy and it often won't connect to get to the dictionary, etc. But, it works well enough and there aren't many other choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need to do whatever you want for work or home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrades to office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the upgrades. I can do without having to subcribe every year. This seems pretty expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can use this for just one computer because we have iPads and don't need it on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my order.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was amazing. Easy iinstallation. Easy to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional but Frustrating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft Office performs all of the features as advertised but is at times difficult to navigate. Some of the simple features of the prior editions are more difficult in this version. In time, I will get used to it, but it has been frustrating from the beginning with the changes in features. Best Buy service was excellent and delivery was timely, as I ordered this item online. Best Buy website was very easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optional 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the 365 card with our laptop was a must...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT OFFICE-

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT SERVICE FOR MY HOUSE COMPUTERS.-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program, easy to use for somebody that is a beginner

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's MS Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard MS Office, it's a must have. Real easy download, nice not need to keep CD's anymore!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to move documents between the computer and iPad while remaining totally Microsoft.

    No, I would not recommend this to a friend