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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 38,452 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is the best way to complete work and projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this product and downloading/set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it help me for my job. My daughter also use it for her school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Point

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to do Power Point slides for church services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works across all platforms, very helpful when using several computers and tablets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have computer, than you NEED this. Must buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 year offer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my new laptop lovely offer for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time computer owner had trouble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First computer I owned had trouble with password to back to Best Buy. They cleared it no problem very satisfied with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It Except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like that the main menu isn't assessable by the left hand bottom corner anymore. I like the classic desktop scene, and the new way is just unnecessary. The battery life is fantastic. It takes awhile to get used to navigation, and I'm still learning, but that's okay. I got the bundle package for a great price of under $300, plus discounted Microsoft 365, and the 3 year total protection through Best Buy for only $516.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Forced into Microsoft renewal fees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had total tech protection and had to use it about 4 times in a 2-week period to attempt to fix my Outlook. They never could and their solution was for me to buy this annual thing. Not happy about the ongoing cost but I really needed and wanted Outlook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and addition with getting a new computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    professional help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff knows what there talking about, great pricesprofessional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning new can be an adventure. But I'm getting it now. Should have watched more of the tutorials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much on our new computer but have it on another and works great for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived as stated. No issues with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to download!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working great for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Lenovo laptop. It has plenty of storage & is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for writing papers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for papers and what not love that it came with the purchase of the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. No problems. No issues. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed program for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office because that is all my school uses. Was no real decision for me to make here

    I would recommend this to a friend