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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,556 reviews
  • Rated 5 out of 5 stars

    My new HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My impression of the computer is that it is very good and easy to navigate. HP has been my go-to for computers and electronics for the last 25 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT. A must have for the work i do on my compute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was recommended by the salesperson once he realized what we needed the laptop for, he was absolutely correct about this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another subscription.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate that you have to pay for a subscription to use the apps like Word. Years ago, I bought the discs and downloaded those to my laptop and always had them available to download to a replacement laptop. It was a one time purchase. Now you have to renew a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and user friendly. The application was very compatible with my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Has worked well since we purchased the computer. Great buy for what we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really glad to have Microsoft it’s very reliable. It truly had a lot to offer. And so much easier to write things up for school doc appointment etc. but once again it’s really a game changer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying the reliable functionality and features of your new Microsoft 365 Personal subscription! No matter your work style or project, you're sure to find the tools you need included in your new suite. We're thrilled you have found it to suit your needs! Thank you for sharing your experience with the community. We appreciate your feedback, and are excited to be a solution for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and essential for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need at my finger tips. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with school work very efficient works great with my laptop. Gave used word, excell, and PowerPoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let my microsoft 365 expire and my mail was loading really slow. I bought it again and computer is much happier and so am I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. This was easy to activate, even for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Microsoft 365 Personal a year ago and couldn't live without it. Having access to the entire Office suite (Word, Excel, PowerPoint) is a real plus. The 1TB of storage on OneDrive is a huge plus for securely backing up and sharing documents, photos, and videos. The apps are always update, and the compatibility between different devices (PC, Mac, mobile) is perfect. It's excellent value for money for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to work quite well. I purchased the personal version. It has improved a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been YEARS since I last bought a new desktop computer... like at least 10, maybe 15...? when we purchased our new Dell 27 all in one, the sales lady was nice enough to let us know we would probably want this. We also set it up to bring in our old PC so they could transfer all my data to the new one. When I went to pick it up, the nice lady in the geek squad reminded me I didn't yet purchase the Microsoft 365. So, obviously, I did that and everything is working great. I've been very satisfied with my purchases and experiences at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your usual Microsoft things you need for the computer. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, simple, and effecient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was incredibly easy to download and set up! I loved getting an included discount since I purchased a computer as well. Microsoft Personal is a must have in this day and age so I'm happy they made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is a necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 365 has been very beneficial and it can be installed on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still can't beat Microsoft software!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not a big fan of Microsoft's move to subscription services over buying the software once, I do like having access to the most current version and the 1TB online storage is a nice bonus. I hate google apps and have tried other knockoff word-processing apps - but nothing compares. So I guess I will be paying once a hear to have access to Microsoft. I also appreciate that I can still use MS Publisher with this software package!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like this has changed so much. I have a lot to learn about this new product. There are tutorials built in, Thank God! I would be lost without the help, I still don't know what drop box is, and may never know. I am trying to get the most out of this product because it is the best on the market.

    I would recommend this to a friend