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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 38,453 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a lot of money was very useful and helpful for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much you can review this. Easy to set it up and use. It's office so their stuff is good. Just wish they had laptops that come with it pre-installed but apparently Microsoft does not does do that anymore in favor of the continuous raking in of monthly money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    simple and cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a simple and cost-effective way to get access to new features in desktop Office 2013

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have used Microsoft programs for years. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what was expected. It downloaded without hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very quick. Easy to navigate and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your computer needs Word, excel, powerpoint for productivity!! Makes computer use so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for administrative tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some resume programs work well with Office. Excellent for administrative tasks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new laptop the Geek Squad was suppose to install Microsoft 365 Family NOT the Personal version, and did NOT install correctly. I ended up spending 2hrs on the phone with 10 different "specialists" who said it was fixed, and was NOT. They also lied about ending the remote control of my computer. So I spent another 2 days in the store trying to get the problem fixed. Finally on the 2nd day after another 2hrs they finally installed the correct Microsoft 365 Family version. Very frustrated and disappointed in there service especially after the amount of money I spent buying the new laptop to begin with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I can do this!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently Retired...so I needed a computer and software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use I like the new changes to the software which are not significant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemless transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs perfectly. Cannot distinguish between working on a windows PC or a mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all our office needs and more. It was easy to install plus we set it up on our ipad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to get the full office suite of programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pack I purchased included a key code for the Microsoft Office package, a mouse and Kapersky (sp?) security software. I looked around online and thought this was priced to be a pretty good value. The Office package is an annual subscription; you'll want to note that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, all you need for your work.................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mitch5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a one year subscription to expensive. Lower the price or make it non subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome package for a new computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Office for a new computer and found this one on the Best Buy website. I thought there must be some catch, but placed the order. The price was right and the best thing is that you always have the latest updates from Microsoft. The price beats all other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Work Software You'll Need to Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid program that is worth the upgrade and purchase. I use these programs everyday and it is important to keep up with the latest trends or new items with these programs as I used them frequently for work as well. With this purchase, you should be good on Microsoft products for a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product as always. Needed for school and work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad you like Microsoft 365 Personal. We worked hard to make it one of our best products.

      Best,

      Nelson
      Microsoft Customer Care Microsoft