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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 38,453 reviews
  • Rated 5 out of 5 stars

    Mircosoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love excel and i would not have a computer without it. I use mircosoft for almost everything i do from spreadsheet to writting letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft should give this free with there Surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & was able to securely get my work emails!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good organizational software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options in this software, very easy to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day from homework to work issues and is compatible to other Microsoft programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. You need this with your new PC laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of the M365 suite of apps. The entire suite, for 15 months, at a discount? Sign me up! Great accessory for any new PC laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable and great deal and worth every single penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was very nice and has a great screen! Staff was very there too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s very it’s very helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for all my office work needs and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Office software suite. Very easy to use and does everything I need it to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Desperate for help-No customer Service no Empathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 rating I would. I purchased the product and attempted to download it to my new Apple Laptop that I also purchased on the same day, without any success. It later told me my code had expired. I later went to Best Buy seeking some assistance and I was advised I had to pay $40 to get assistance on a product that was newly purchased and never used. I requested a manager sharing my desperation and my need for help because the customer service that I received from the techs was not helpful. The manager who happened to have the Geek Squad jacket on stated $40 fee is required for assistance and he could not waive it because it was a new purchase and never used. The lack of customer service and empathy was galling. I then requested a full refund which he processed speedily with no remorse that I just purchased a product that failed to download. I am total baffled by his total lack of customer service. He rather return the money in full rather than keep a customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing, and really great easy access for jobs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like Microsoft 365 Personal for work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Ready to use!!!..................

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and are ready to use Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years. Can’t make it without it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working so well for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to install. Ready to use in minutes

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michelle,

      We appreciate your review. We're glad to hear that you had an easy installation and that Microsoft 365 Personal is easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New way to access Microsoft software. Once you get used to the concept seems to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is comprehensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bit of a learning curve I am enjoying Office 365. I particularly like Outlook and Word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    essential for school. came with the bundle so it was worth it. does what it is intended to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has everything I enjoy while using my PC. The upgrades are great and yet still familiar to a long-time user. No complaints thus far, no regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my last version (2007). Easy to use and navigate. Only problem is the annual renewal.

    I would recommend this to a friend