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Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 38,177 reviews
  • Rated 5 out of 5 stars

    Keeps me on my toes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can use this all home for work, personal and well everything> it keeps me on my tows and I am learning excel Couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks word from a technology savvy granny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is such a great feature Helps granny write Poetry as well as to Continue Learning forever evolutionary software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST HAVE FOR ANY COMPUTER AND GOT A GREAT PRICE BUYING IT THE SAME DAY AS MY LAPTOP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It auto renews without warning and I don't remember giving permission. It charged me twice, fortunately one was refunded. I don't know if it's this laptop or the programs within 365 but the color doesn't work. You can pick the darkest blue and it comes out a pale light blue. It's like that with the others as well, they are all easter egg color, no dark colors at all. I've tried different themes, contrast, etc. nothing works. Never had this issue with any other computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easier to use than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and to use. I loaded quickly on my surface pro. files arealways available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy to receive this software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for one year was included with our computer purchase and it's a great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program appears to do what it promises..all of the Office programs work FLAWLESSLY!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not yet installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet installed this as it is not needed just yet. But use it at work. Good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy stole money from me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pressured into buying this product. I got home and i already had this. After calling Best Buy i was assured i would get a refund. I go to the store in Summerville SC and a supervisor told me that i couldn't get a refund and that they don't refund any software. So i call Best Buy and only got 6.99 back on the software i paid 69.99 for. I only had this software for 4 days and haven't even registered it. I had 60 dollars stolen from me by Best Buy. I'm sure they needed my money more than me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this, it worked perfect and is even easier to use than the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best office yet!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install and use. Great price for students and works great for all needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy Direct Next Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft was less than helpful because I bought it through a third party (Best Buy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Students will love this software because you need it for your papers and to write notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love it very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was terrific tools of 2016. We loved these awesome tools better than 2010!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Word and Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my Office and this new Office is fantastic. Easy to install also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fair to the consumer to have to keep paying for the software every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. Worked fine with code sent. Experienced no problems at all with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 15 month subscription and enjoying it! Haven’t worked with Microsoft in years so im relearning everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free subscription for a year with iPad purchase. Installed in laptop and iPad. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Personal so far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Personal 365 was easy to install with no issues on new laptop with Windows 11. I have been a long-time user of MS Office so It's pretty much all I know. I haven't used it much since install several weeks ago but so far, so good.

    I would recommend this to a friend