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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39020 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 39,018 reviews
  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my purchase of a new Chrome Book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding Office to the computer is a wise choice. It makes the computer so much more useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great software and good value for the money. As a home user it provides everything i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have for any laptop. easy to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bree,

      We appreciate your review. We're glad to hear that you had an easy installation and find Microsoft 365 Personal to be a must have.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but it can be a bit confusing. If you're still under a subscription you have to wait until it ends to use this for a new one. The directions to use it aren't wholly clear. The product is as it always was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this software free with my laptop. It included great items which are used everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what was expected. It downloaded without hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product as always. Needed for school and work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad you like Microsoft 365 Personal. We worked hard to make it one of our best products.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for beginners or a pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use for office..I've had office before, but this one is by far the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no hard time installing it and it has been running good. I have no problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money , great purchase. It helps out alot . Thank you best buy for thr great service you provided.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy on 8/9/26 to request a return and it took 3 employees to help figure out why I couldn't get a refund. They told I have to call Microsoft for a refund. I Called Microsoft and they told me I have to contact Best Buy. Now I have to lose $80 for bad customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if you get a new laptop you need to software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I have been with Best Buy for many years and it’s worth shopping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it for her own personal use and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from Greek Sqaud was the best. The men were informative and also cleaned up behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great software. I do recommend it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing like getting something for free!!! only for a year, but hey, keep the glass half full.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS office you know it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It come with my computer for half a year free, which is good, but i actually don't need it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically good for one year on one laptop computer. Prefer at least a two year subscription.

    I would recommend this to a friend