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Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 38,177 reviews
  • Rated 4 out of 5 stars

    It's Office that you Pay for every year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want Microsoft Office, for good or bad, you have to get it somehow. You can buy it and go from there, but it costs more. This subscription version lets you pay for it over and over again every year. As soon as Google Docs can do everything Office can, this this will be some sort of luxurious indulgence. Until then, it's easier and probably necessary to buy Office.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the one year. I don't like automatic renewal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office for MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is great for the MacBook. My wife’s uses it for her classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tricky at first but good computer overall. The more I use it, the more I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must add software. You need this if you’re looking to the simple tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife when she start and it does every thing she wants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I’m glad I purchased this and I will continue to purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many "bells & whistles"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a casual writer, I needed a word processing program and purchased Microsoft Office 365 Personal. All I wanted was a "wheel barrow" and instead had to settle for a "rocket ship". There are far more options in this version of Word than the average person will ever need or use. This program is not people friendly and is confusing. Only after purchasing this software, I learned of Google Docs which is not only free, it is what I was looking for in the first place, a simple word processing program. Instead I am out $70. For someone looking for 1001 things to do with a word processor, this is probably an excellent product. See you in outer space!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite software.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Microsoft. Subscription on my old laptop had expired. Super deal when bundled with the laptop I bought at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for my kiddo’s iPad and my Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to install and when I faced a problem the Microsoft help desk was excelent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Fits needs of entire family. Easy for kids to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who wouldn't want this?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! If you get this, you will not be disappointed! Get it. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    School didn’t offer this so this was essential to my daughter’s success at college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for students and professionals alike! Everything I need for windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital code provided after purchasing works perfectly. I need to wait one week to finish my trial family version, after that, I swap to one user license without any inconvenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That thing is really good. I like work very good. i’m going to use it again and again and again Best Buy the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carmen's review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is wonderful and Best Buy customer service was beyond satisfactory. I always recommend Best Buy to all my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was way easier then I expected it to be. I use this product more then anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave Patel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, great product, very useful, very convenient

    I would recommend this to a friend