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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 38,453 reviews
  • Rated 5 out of 5 stars

    1 year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great actually came with both of my Lenovo desk tops for free!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what it was designed for. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but watch download purchase process.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of subscription software. The product once installed is working great but once again I had trouble with the purchase. Picked up PC at store and CS rep said the Office package would be available for download via email-sent codes. Order status with Best Buy changed to "email has been sent" but it wasn't. Tried Microsoft, on hold for 30 min, they said never got release order from BB; went to BB store (not looking for another 30 min hold call) and CS Rep said problem with BB Online not the store! After some tense words the Rep went to back and came back with download codes on a scrap of paper. These worked! Some opportunity for process improvement and CS training here, especially when ordering for store pickup. Can't wait for the one year renewal process... Score - BB online 1 star; Microsoft zero stars; BB store 3 stars (nice recovery after fussing).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lovely product that works perfectly and i give this a 5star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking Windows 10 and appreciate the affordable price of the bundled suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using Office 365 and am very happy to have this up to date version of Office!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Not a huge fan of paying monthly but it’s a good program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is great however it is only a 1 year subscription. I wish it was longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Up-To-Date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my applications are always current and it works very well getting the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of my add-ons. Everything is working great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used a little bit but not as much bc school provided me with this for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word has changed since the last time that I used but it is still as good as ever. The other items I have not yet used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office 365. I get a lot of use out of it. I'm so glad it came with my computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office works well. I prefer Apple apps, but Office works almost as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and affordable. Did not take long to install and was self explanatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for all level of students and professions!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very very useful

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I can put on multiple computers. I really emjoy that it auto updates to the lastest version as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price for Word, $50 for year. Includes 1TB on OneDrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase if you use Microsoft Excel, Word, Powerpoint and Outlook because you get the automatic updates and it's just one charge per year. You don't have to worry about thinking "when do I need to renew". Plus you get 3 months free along with the year subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program all the time to write papers for school. Definitely worth the money.

    I would recommend this to a friend