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Customer reviews

Rating 4.5 out of 5 stars with 38181 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 38,177 reviews
  • Rated 5 out of 5 stars

    Do you like word docs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like word docs or spreadsheets this will make life easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware - Purchase license from MSFT directly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT purchase from Best Buy. Despite statements that you can upgrade this product to a family account, you cannot. This is NOT the same as a Microsoft license. This is despite assurances in-store, on the phone and in the Q&A for this product. Best Buy customer service is completely useless as it pertains to this. I highly recommend to save yourself some headache and purchase the license directly from Microsoft. There is no benefit to buying it from Best Buy. It will only lead to headaches in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft 360 and now 365 for many years and as always, this one is perfect for my small buisness and personal needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no IT geek and had no problem loading and using the softwear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great operating system, lots of new stuff to learn, but will get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install was easy and software works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time trying the MS 365. We are very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i us a few of the microsoft office tools so i like this product it works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft-365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good program for what I needed for and use, but disappointed with the changes being made from here on out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very simple installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple set up and off you go. very hassle free during the install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets the need for a student to do basic documents and class work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm not in Germany!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well... the purchase was easy, hypothetically the install should have been easy. Spent 4+hours on the chat line with Microsoft and had to help them install because my brand new surface thought i was in Germany. Dumb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Office subscription service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Microsoft office with my laptop. This is the first time I have tried the subscription service and so far I'm very pleased. I have access to more Office applications than the version I normally purchase for less money. However, I don't know if I will feel the price is worth it if I keep this laptop for several years. at some point I may decide to buy the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this on my new Mac. It's nice having programs I'm used to on a Mac.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way too much spam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for years, changed to the personal option to save money. Since then I have received a boatload of messages asking me to reconsider dropping the old license (which I replaced so quit sending me junk email about it), and another boatload of messages telling me to activate my new license, which I can't because I can't remove the old one evidently until Sept. 9. This is a mess hopefully one of these days I'll be able to straighten it out. Meanwhile, quit sending me so much spam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know what this question means.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flash Drive working fine. I'm a man of few words. Surprised that you need more BS to be satisfied. How about "I love the color". Actually color was not important. Can't think of any more BS. Don't need bonus points if you need BS. Sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i made this purchase. It has made my life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add On

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to add on if you are getting a new laptop or computer, especially if you own a business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice suite of products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the product. Don't particularly like the annual renewal licenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it im able to use it to do some stuff for work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is definitely an assets in order to get work done! Love it!

    I would recommend this to a friend