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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39020 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 39,018 reviews
  • Rated 4 out of 5 stars

    the only way to get Home Office for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great program. Very easy to work with and like the automatic updates. I only wish there was a cheaper version of the one time payment, rather than forcing us to get a yearly subscription to Office 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there BillyBob,

      We appreciate your review and we're glad you like the automatic updates. We'll pass along your feedback about the subscription. If you ever need anything feel free to reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Microsoft Office software. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheapish office for my new computer. This works perfect. Love Windows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great that it is so easy to use even for a person switching from pc to Mac!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get use to the one year deal but the software is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing a few things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the "latest & greatest" updates of MS Office, but they eliminated the multiple time zone feature in Calendar. So, when one is flying across the US and taking off in PST and landing in EST, Calendar always assumes that you are in the same zone that your flight originated. The return flight shows as 3 hours later because it's still looking only at EST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice for students! I would recommend for all college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps with my surface books. Make it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 easy to use and I love always having the updated versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is very easy to access. Would recommend to all and would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office personal and it has everything needed and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. We needed this Microsoft word for the whole family. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and activate, a necessity for college students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly software. Great for beginners. Many upgrades from previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud based

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Word and Excel, not wild about the cloud base whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using on my laptop and my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features and being able to have it now on my iPad Mini. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but watch download purchase process.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of subscription software. The product once installed is working great but once again I had trouble with the purchase. Picked up PC at store and CS rep said the Office package would be available for download via email-sent codes. Order status with Best Buy changed to "email has been sent" but it wasn't. Tried Microsoft, on hold for 30 min, they said never got release order from BB; went to BB store (not looking for another 30 min hold call) and CS Rep said problem with BB Online not the store! After some tense words the Rep went to back and came back with download codes on a scrap of paper. These worked! Some opportunity for process improvement and CS training here, especially when ordering for store pickup. Can't wait for the one year renewal process... Score - BB online 1 star; Microsoft zero stars; BB store 3 stars (nice recovery after fussing).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first time using this product. I recommend using this product because I can use it anywhere it’s in the cloud unlike Office 2021. Plus you also have cloud storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the product. Used Word only. I haven't had any difficulty using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially if your computer or laptop does not come with.

    I would recommend this to a friend