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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39021 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 39,019 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not real computer savy but this is very easy...glad it was installed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard sell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to say if this is good or bad... I mean on one hand you get a lot of storage in OneDrive... the software is great... on their website only. I tried using the downloaded versions, both on Windows and on Mac and it is terrible. Opening files from the cloud constantly brings up errors. So much so I give up and schist open up my browser and work from their. Kind of annoying when you want to work offline. It is what it is... I likely will swap back to the Apple versions and just increase iCloud storage instead of dealing with this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you review. We would love to help you figure out why you are encountering errors when opening your files. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy for my new macbook, the MS products are worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So affordable and easy to download. I love the ease of yearly renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome. Couldn't be happier with this purchase. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, convenient way to access Microsoft software

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’d like to be able to access your Microsoft software programs on any of your devices, Microsoft 365 is the way to go. One TB of OneDrive storage is also included, so your files are all safely stored and accessible wherever you have internet access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep the old one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to get it to work on my new computer - the Geek Squad kept trying to get it to work and it took forever to sinc with the documents that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft 365 for about 4 years now. It really comes in handy cuz you don't have to worry about any downloading software and also all the programs stay up-to-date with the newest editions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for a great services

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All sale representatives are very helpful and share there expertise towards product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good production tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my expiring Microsoft Office product. I primarily use Excel, Word and Outlook. If necessary, it is nice to have Publisher available also. I an retired but also volunteer so I need the capability of Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I am happy purchasing along with laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not encountered any problems at this point - Pleased with purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read description carefully before your buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should buy office 2019 instead, this one is promoted when I purchased the laptop, it is very confusing. This one is only a one-year subscription for the use of the office, if you need the office longer, you have to renew yearly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    do not understand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand what this does and I did not get enough time to ask questions. I was told to play and then come back with questions! This is my biggest issue, especially being a senior citizen, we need more tech help than what is given!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me everything my daughter needs to complete her daily homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product I would recommend this to anyone who wants a good program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everyday is office 365 day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great having all of the latest features that office 365 has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using Microsoft word. User friendly and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its Microsoft what else can I say? All of the apps come within.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office product with some great perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than ever to use. Has the best flow of any office product yet.

    I would recommend this to a friend