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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38461 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 38,460 reviews
  • Rated 4 out of 5 stars

    Good to heave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very convenient to have and documents can be retrieved from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Microsoft, great for school or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install not automatic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download went well and says you are ready to go when done. Not the case. The Office software needs to be installed which is a separate process. The price is too high considering you need to pay every year, but Best Buy has no control over that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handy but have not use the license beyond 1 computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with the program. Does what it says it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal subscription is top-notch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this right here has been a God send! A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary standard program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have beginner level computer skills but this program has been standardly used on every computer experience that I have ever had. I think that any other program would be foreign to me and make the experience harder to figure out because I don't know anything else. When I purchase a computer, this has to be standardly purchased as well so even if I don't agree with the price, I just have to suck it up. I have a 6 month subscription to use this program right now because it was the cheaper option and that is what I needed at the time because I was purchasing the computer, printer, accessories, and all other basic computer necessities that were long overdue for my household. I plan to go back later and buy the program. Of course I love windows, but I don't know anything else. I wish the price was more affordable for average households.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price to have the microsoft beat combo for apple equipment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy stole money from me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pressured into buying this product. I got home and i already had this. After calling Best Buy i was assured i would get a refund. I go to the store in Summerville SC and a supervisor told me that i couldn't get a refund and that they don't refund any software. So i call Best Buy and only got 6.99 back on the software i paid 69.99 for. I only had this software for 4 days and haven't even registered it. I had 60 dollars stolen from me by Best Buy. I'm sure they needed my money more than me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my PC. MUST HAVE for any computer. Ideal for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like 365.... however it's taking me a while to get used to it - different to Microsoft Office Home and Business that I've used for years! Not sure I like the Outlook setup...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a necessity in life! I use it on a daily basis and always have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not installed yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Xmas present so it hasn’t been installed yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for Microsoft products. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best package for a student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is what you’re looking for to save some money and use it with whatever device you want this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Four stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions for new user. Lots of different programs to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need all in one. For all your work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I always use this product and I lime verte much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at what it's supposed to di

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything that it was supposed to do. I have had no problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can start working on my computer and continue on my tablet.

    I would recommend this to a friend